Hi! I’m Roel, an AI Automation and Workflow Support Virtual Assistant. I help businesses save time by combining reliable admin support, AI-assisted workflows, and simple automation systems.

I can support daily operations such as email organization, task tracking, content organization, research, client communication, Notion/Google Sheets tracking systems, and Telegram/community workflow support. I can also help with AI-assisted crypto/AI reports, social media content calendars, and simple workflow automation using tools like n8n, AI tools, Google Sheets, Notion, and Telegram.

I have built portfolio automation projects such as:

• AI-Powered Restaurant Management System
A demo workflow built with n8n, Telegram Bot API, Google Sheets, OpenRouter AI, and JavaScript. It supports customer ordering, order tracking, staff notifications, loyalty tracking, and daily/monthly reporting.

• Crypto News Collector
A demo workflow built with n8n that collects crypto news from multiple RSS sources, removes duplicates, uses AI-assisted processing, and organizes useful updates for research or content planning.

Services I can support:

• Admin support and task tracking
• Email and inbox organization
• n8n workflow support
• Google Sheets tracking and reporting
• Notion database/workspace setup
• Telegram/community notification workflows
• AI-assisted research, content drafting, and summarizing
• Social media content organization
• Crypto/AI news report support
• Lead/contact tracking
• Research and data entry
• Newsletter and follow-up workflow support
• Simple automation ideas for repeated tasks
• Workflow documentation and process mapping

Tools I use or can work with:

• n8n
• ChatGPT and AI assistant tools
• OpenRouter AI
• Notion
• Google Workspace: Docs, Sheets, Drive, Gmail, Calendar
• Telegram Bot API / Telegram workflows
• Community and team communication tools
• Microsoft Office and Outlook
• Canva
• Loom
• CapCut

I am still growing my automation experience, but I am proactive, detail-oriented, and willing to learn your company’s exact process. I can follow existing instructions or help organize a simple workflow from scratch.

My goal is to help you reduce manual work, keep information organized, and create clear systems that are easy to maintain.

I am available immediately and ready to help.

Hi, I’m Ronell, an AI Automation Specialist focused on helping businesses reduce repetitive work using automation, AI tools, and workflow systems.

I can help build and improve automations using tools like n8n, Make, Zapier, Google Sheets, Gmail, APIs, webhooks, and AI agents. I can create systems for lead management, data entry, client follow-ups, CRM updates, email automation, reporting, and internal business workflows.

I also have a background in design, Photoshop, logo design, UI design, video editing, and basic 3D work, which helps me understand both the technical and creative side of business tasks.

I’m reliable, detail-oriented, and willing to learn the exact tools and processes your business uses. My goal is to help you save time, reduce manual work, and build cleaner systems for your daily operations.

Most teams need someone who can sell and someone who can fix the busywork behind the selling. I do both.

11+ years in inside sales, customer support, and order management, now automation-enabled. I'm proficient in n8n and GoHighLevel, and I build workflows for follow-ups, lead routing, and data hygiene so selling and solving get the time, not the admin.

On the proof side: supporting the Dell account at Stream Global Services, I ran hybrid tech support and upselling and closed 82% of those offers, ranked #2 on the floor. At a Canadian recycling depot, I climbed from customer service rep to manager, working alongside the owner to open new revenue streams and optimize operations until a small-scale site earned high-volume status.

What I bring:
- Inside sales, sales support, quotation and order management
- Customer service across phone, email, and chat (escalations, returns, refunds)
- CRM and business systems: GoHighLevel, Pipedrive
- Workflow automation: n8n, GoHighLevel
- Product data, listing management, cross-department coordination

BBA in Management Information Systems, BS in Psychology. Systems thinking and people sense in one operator. Fully remote-ready, available mid-shift / CET.

Open to inside sales, customer success, and sales-support roles where automation fluency is an edge, not an afterthought. Message me.

Hi! I’m a Backend Developer & Automation Specialist who builds efficient systems that save time and reduce manual work.
I specialize in automation workflows, API integrations, and backend solutions, with a focus on making systems simple, clean, and easy to use.

What I can help with:

Workflow automation (Zapier, webhooks, APIs)
Backend development & system logic
Connecting tools (CRM, forms, email, databases)
UX-focused systems & process optimization

I focus on building practical, scalable systems that improve productivity.

Send me a message—happy to help!

Legal Operations Specialist | AI & Automation Consultant for Law Firms

I help law firms eliminate repetitive administrative work, improve client communication, organize case workflows, and build practical AI automations that save hundreds of hours every month.

Unlike traditional virtual assistants, I combine real legal operations experience with modern automation and AI tools.

Legal Experience

I have hands-on experience supporting high-volume personal injury law firms in the United States, including:

• Client Intake and Case Screening
• Personal Injury Case Management
• Auto Insurance Claims
• Demand Letter Preparation
• Medical Record and Evidence Collection
• Case Documentation and Organization
• Subrogation and Lien Processing
• Claims Tracking and Follow-ups
• Legal Administrative Support
• Document Preparation
• Client Communication
• Calendar and Deadline Management
• Google Workspace Administration
• Clio Manage

I understand the importance of accuracy, confidentiality, deadlines, and maintaining organized case files throughout the legal process.

Technical & Automation Expertise

Beyond legal support, I specialize in improving how law firms work.
I design automations and AI solutions that reduce manual work while keeping teams organized and efficient.

Examples include:

• AI Intake Assistants
• Client Follow-up Automation
• Document Collection Workflows
• Case Status Tracking
• Calendar and Scheduling Automation
• Slack & Google Workspace Automations
• Clio Workflow Improvements
• Legal Operations Dashboards
• Custom Internal Tools
• AI Knowledge Bases
• SOP Creation and Process Documentation

Automation & AI Platforms

• ChatGPT
• Claude
• n8n
• Pabbly
• Google Apps Script
• Google Workspace
• Jotform
• Slack
• Clio Manage
• Microsoft Excel
• Google Sheets
• MySQL

Why Clients Hire Me

Legal operations experience—not just administrative support
Strong understanding of personal injury workflows
Process-oriented and detail-focused
Able to communicate with clients professionally
Technical enough to build AI and automation solutions
Always looking for ways to reduce costs, improve efficiency, and eliminate repetitive work

Whether you need an experienced Legal Assistant, Legal Operations Specialist, or someone who can help modernize your firm's processes using AI and automation, I can help build systems that allow your team to focus on higher-value legal work.

Let's discuss how we can make your firm's operations faster, smarter, and more efficient.

Detail-oriented Virtual Assistant with experience supporting insurance-related admin tasks, client communication, scheduling, email management, and day-to-day operations.

I enjoy keeping workflows organized, handling tasks efficiently, and helping businesses stay on track behind the scenes. I’m comfortable working independently, learning new systems quickly, and maintaining professional communication with clients and teams.

An Expert VOIP and Network Engineer with a proven track record in architecting and managing cutting-edge cloud-based PBX solutions for enterprise clients. Proficient in managing communication systems, delivering seamless connectivity, and ensuring superior customer experiences.

Experienced in designing and implementing AI-driven workflows and automation solutions that streamline business processes, enhance productivity, and improve decision-making. Adept at bridging technology, AI innovation, and business needs to drive operational efficiency and client satisfaction.

Automation Design and Implementation:

Design, build, and deploy new automated workflows using Zapier for quick integrations, Make for complex, multi-step scenarios and data manipulation, and n8n for custom code execution, self-hosted solutions, and advanced backend connections.

Develop comprehensive automation strategies within GoHighLevel (GHL), focusing on CRM management, marketing funnels, lead scoring, SMS/email campaigns, and pipeline automation specific to client or candidate profiles.
Integrate the four core automation platforms (Zapier, Make, n8n, GHL) with various third-party applications, including Applicant Tracking Systems (ATS), CRMs, databases, communication tools (Slack, email), and accounting software.
Utilize advanced API and webhook concepts to connect systems lacking native integrations.

Maintenance and Optimization:

Monitor existing automations rigorously to identify and resolve errors, ensuring high uptime and data accuracy across all systems.
Proactively review and optimize existing workflows to reduce execution time, minimize operational costs, and improve scalability.
Conduct regular audits of GHL workflows, triggers, and campaigns to ensure alignment with current business goals and compliance standards.
Manage API key security and credentials used across all automation platforms.

Documentation and Collaboration:

Create clear, comprehensive documentation (flowcharts, written guides) for all deployed automations and integration points.
Collaborate closely with internal stakeholders (Sales, Marketing, HR, Operations) to gather requirements and translate business needs into technical automation solutions.

Train tea-----------mbers on the use and benefits of new automated systems where necessary

Hello!

I'm Joshua, a Virtual Assistant with over four years of experience in lead generation, online research, data entry, and administrative support. I've worked with a real estate company where I gathered and verified property information, researched brokers and property owners, maintained accurate spreadsheets, and kept data organized for daily operations.

I also have experience as an appointment setter for an insurance company, where I handled outbound calls, scheduled appointments using GoHighLevel and Calendly, updated client records, and communicated with leads through phone calls and SMS.

I'm comfortable working independently, following instructions, and learning new tools quickly. I value accuracy, consistency, and meeting deadlines, and I always aim to make my client's work easier.

Here are some of the tasks I can help with:

• Lead Generation & Prospect Research
• Data Entry & Data Verification
• Web Research
• Appointment Setting
• CRM Management (GoHighLevel)
• Email & Calendar Management
• Google Sheets & Microsoft Excel
• Administrative Support
• Customer Communication
• File & Record Organization

Tools I use:

• GoHighLevel (GHL)
• Google Sheets & Microsoft Excel
• Apollo
• Radaris
• Calendly
• Google Workspace
• Slack
• Microsoft Teams
• Canva
• CapCut

If you're looking for someone who is dependable, detail-oriented, and willing to learn, I'd be happy to support your business.

I am an Executive Virtual Assistant with experience supporting business owners and executives in managing daily operations, communication, and workflow execution.

My background includes executive assistance, inbox and calendar management, CRM tracking, customer support, lead follow-ups, and general administrative operations. I have worked in fast-paced environments where accuracy, organization, and responsiveness were essential to keeping tasks and communication flowing smoothly.

I specialize in helping executives stay focused on high-level priorities by handling the operational and administrative workload behind the scenes. This includes managing emails, coordinating schedules, tracking leads and prospects, maintaining CRM systems, and ensuring tasks are completed efficiently and on time.

I am experienced in:
• Executive Assistance & Workflow Support
• Inbox & Calendar Management
• CRM Management (HubSpot / Lead Tracking)
• Operations Support & Task Coordination
• Customer Support (Email, Chat, Phone)
• Data Entry & Administrative Work
• Sales Support & Lead Follow-up

I am highly organized, quick to learn new systems, and able to adapt to different business processes. I take ownership of my tasks, communicate clearly, and ensure work is completed accurately without constant supervision.

If you are looking for a reliable Executive Assistant who can support both operations and communication while keeping your business organized and efficient, I would be glad to support your team.

Technical Virtual Assistant specializing in workflow and AI automation, helping small businesses, agencies, coaches, and sales-driven teams eliminate repetitive manual work. Builds end-to-end automations across Zapier, Make, and n8n, integrating AI tools like ChatGPT and Claude to handle lead qualification, content creation, CRM management, and document processing. Sample project builds demonstrate the ability to cut manual task time by up to 90% and recover leads otherwise lost to slow follow-up.

Are you looking for a reliable Administrative Assistant who can keep your business organized while improving efficiency?

I provide dependable administrative support by managing emails, organizing files, maintaining spreadsheets, scheduling meetings, preparing documents, and handling data entry with accuracy and attention to detail. I also enjoy streamlining workflows and building organized Google Sheets that make daily operations easier.

I hold a Bachelor of Science in Information Technology and have experience supporting business operations, eCommerce, customer support, and administrative tasks. I combine strong organizational skills with technical knowledge to help businesses stay productive and efficient.

Services I Offer
• Administrative Support
• Email & Inbox Management
• Calendar & Meeting Scheduling
• Data Entry & Database Management
• Document Preparation & Formatting
• Google Sheets & Microsoft Excel Management
• Dashboard & KPI Reporting
• Workflow Organization & Process Improvement
• File Organization (Google Drive & Microsoft Office)
• Internet Research

Tools
• Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
• Microsoft Word, Excel & PowerPoint
• Google Apps Script (Basic)
• Shopify
• Reamaze
• Gorgias
• Canva
• Zoom
• Slack
• ChatGPT, Claude, Copilot & DeepSeek

I take pride in being organized, detail-oriented, and dependable. My goal is to help businesses stay organized, reduce repetitive work, and keep daily operations running smoothly so business owners can focus on growth.

Hello!

I help growing businesses build better systems by keeping operations organized, information accurate, and processes easy to follow.

Over the past 6+ years, I've worked across customer service, account management, and business operations environments. For the last 4 years and 10 months, my focus has been CRM Operations, Escalation Management, Documentation, Workflow Support, and maintaining reliable customer information inside Salesforce and other business systems.

Many operational problems are not caused by people. More often, they come from unclear processes, disconnected information, and systems that make work harder than it needs to be.

That's the type of work I enjoy solving.

Here are some areas I regularly support:

• CRM Operations & Data Management
• Process Documentation & SOP Creation
• Workflow Coordination & Operational Support
• Escalation Management
• Reporting & Data Validation
• Customer Operations Support
• Cross-Functional Team Coordination

Tools:
Salesforce, Microsoft 365, Google Workspace, Excel, Slack, Zoom, Microsoft Teams, Notion, -----------, ChatGPT, Gemini, Canva, and other cloud-based business systems.

If you're looking for someone who values structure, accuracy, and reliable execution, I'd be happy to connect.

You can view my portfolio below to see examples of how I approach CRM operations, documentation, process improvement, and operational support.

Portfolio: -----------

I am an experienced Customer Support Specialist with over 6 years of proven experience in Chat and Email support. I specialize in helping fast-growing brands manage their daily inquiries while maintaining a 95% CSAT score. I don't just "answer tickets"—I provide meaningful brand experiences for every customer.

[What I Do]
I have a deep background in handling high-volume queues for E-commerce and FinTech brands, focusing on:

Multi-Channel Support: Expertly managing Email and Chat platforms to ensure zero backlog.

Fast Response Times: I am a 60+ WPM typist, capable of handling 7-10 simultaneous chats without losing quality.

Problem Solving: Handling everything from order tracking and billing to technical troubleshooting and de-escalations.

Tool Mastery: Proficient in Gorgias (Certified)

[My Experience & Impact]

Proven Reliability: 6+ years of consistent performance in global support roles (US, UK, and AU accounts).

High-Quality Service: Consistently hit top-tier satisfaction ratings by being proactive and detail-oriented.

AI-Efficient: I use tools like ChatGPT and Grammarly to ensure my communication is fast, professional, and error-free.

[Availability]
I am a highly conscientious worker looking for a long-term role. I am fully available to work 6-7 days a week to make sure your customers are always taken care of.

If you need a reliable, fast, and experienced support pro to join your team, let’s connect!

I bring two things to the table that most candidates have separately.

ON THE HR SIDE:
I spent three months as an internship at Suyen Corporation, one of the largest retail conglomerate in the Philippines where I supported recruitment operations in a fast-paced environment. My responsibilities included sourcing candidates through LinkedIn, JobStreet(Seek), Indeed, and Facebook groups, conducting initial phone screenings, coordinating interviews, maintaining applicant trackers in Google Sheets, processing employee 201 files, and following up with candidates throughout the hiring process. The experience gave me solid exposure to how recruitment and HR operations work behind the scenes, especially in terms of coordination, documentation, and keeping processes organized.

ON THE AUTOMATION SIDE:
Outside of HR, I’ve been actively learning tools commonly used in remote operations, automation, and online business systems. Recently, I completed an independent project for a small retail business where I built a lead capture landing page using ----------- and created automated workflows using -----------, Google Sheets, and webhooks to organize customer data. I also documented the workflow process in Notion and explored ways to build future email follow-up campaigns as the database grows.

WHY BOTH MATTERS:
My HR experience exposed me to the repetitive manual work involved in coordination, tracking, and admin processes, while learning automation tools helped me understand how systems can improve efficiency and reduce repetitive tasks. I’m still early in that journey, but I genuinely enjoy learning how workflows and systems can make operations smoother and more organized.

TOOLS:
HR: · JobStreet(Seek) · Indeed · LinkedIn · Microsoft Office · Google Workspace · HubSpot · ClickUp

Automation: ----------- · n8n · ----------- · Google Sheets API · Gmail API · Webhook Integration · Railway · Notion · Brevo · GoHighLevel · AI Tools (ClaudeAI, ChatGPT, Gemini, etc)

Open to HR support, recruitment coordination, admin roles,
and automation project work.