General VA | CRM |Ticket Broker | Customer Srvc | Automation

Overview

Looking for part-time work (4 hours/day)

at $9.15/hour ($880.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (5 days ago)

Member Since

May 2nd, 2017

Profile Description

I’m a reliable and detail-oriented Virtual Assistant with solid experience in technical support, customer service, and administrative tasks.

I have worked as a Technical Support Specialist for HP (laptop hardware) and Schneider Electric, supporting electrical distribution products. I assisted end users, engineers, and distributors by providing troubleshooting, product guidance, and technical solutions—building strong communication and problem-solving skills.

I can handle administrative tasks such as data entry, data management, reporting, and system administration. I also create process improvements using Power Automate, Power Apps, and SharePoint, and I have experience working with CRM systems like Salesforce and Deltek.

I’m proficient in Excel, Word, and PowerPoint, and I can create user guides, documentation, perform UAT, and coordinate effectively with developers. I also have basic knowledge of HTML, CSS, SQL, and can read and analyze code when needed.

Additionally, I do graphic design using Photoshop (invitations, t-shirts, stickers, and more), making me flexible for both technical and creative tasks.

I’m tech-savvy, a fast learner, and can support your business with a wide range of tasks—from admin and customer support to automation and technical work.