Overview
Looking for part-time work (5 hours/day)
at $9.08/hour ($1,090.90/month)
Bachelors degree
Last Active
October 11th, 2025 (259 days ago)
Member Since
June 7th, 2025
Profile Description
Dynamic and results-driven training professional with over 15 years of experience in the BPO
and healthcare industries, specializing in training delivery, curriculum development, and
leadership coaching. Proven expertise in managing end-to-end training operations, from needs
analysis and instructional design to facilitation and post-training evaluation. Adept at leading
high-performing teams, aligning training initiatives with business goals, and collaborating cross-
functionally with operations, quality assurance, and client stakeholders. Known for strong
leadership, excellent communicaQon, and a commitment to fostering conQnuous improvement
and learner engagement. Passionate about driving employee performance, enhancing customer
experience metrics such as CSAT, OSAT, FCR, and NPS, and cultivating a culture of learning and
development.
Top Skills
Customer Support » Healthcare
Experience: 10+ years
Coaching » Training and Development
Experience: 10+ years
Office and Administration » Team Leadership
Experience: 10+ years
Other Skills
Accounting » Claims Processing
Experience: 5 - 10 years
Office and Administration » Problem Solving
Experience: 10+ years
Design » Graphic Design » Instructional Design
Experience: 5 - 10 years
Human Resources » Recruiting » Candidate Screening
Experience: 10+ years
Project Management » Process Mapping
Experience: 5 - 10 years
Project Management » Process Improvement
Experience: 2 - 5 years
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calamba, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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