Allana
Virtual Assistant / Customer Service Representative
Verified
Overview
Looking for part-time work (4 hours/day)
at $3.36/hour ($320.00/month)
Not Specified
Last Active
May 29th, 2026 (24 days ago)
Member Since
April 14th, 2025
Profile Description
A devoted individual who wants to utilize an opportunity to cultivate my passion of helping people by providing satisfactory services for the advantage of the business. I am eager to gain knowledge and generate fresh ideas that will aid the business to reach its objectives.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Proficient in handling concerns in timely manner via email.
Customer Support » Chat Support
Experience: 6 months - 1 year
Handling more than 1 chat tickets at a time to provide support efficiently.
Customer Support » Customer Service
Experience: 2 - 5 years
Provided outstanding customer support regarding any product related issues abiding the company policy and provide satisfaction to customer's needs.
Other Skills
Customer Support » Phone Support
Experience: Less than 6 months
Able to receive inbound calls to support clients and is able to do outbound calls for any follow ups.
Software » Databases » ServiceNow
Experience: 6 months - 1 year
Proficient in using ServiceNow as a tool for customer support.
Customer Support » Sales Support » Ticket Booking
Experience: Less than 6 months
Has experience in working for a retail product, specifically, for a program providing event/concert tickets. Knowledgeable about the process for booking tickets, refunds, cancellation, etc.
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Knowledgeable on how to use Shopify and its basic functions for small businesses.
Customer Support » Customer Service » Conflict resolution
Experience: Less than 6 months
Can distinguish conflict between company and client. Able to identify the middle point where both parties will compromise and benefit.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Manila
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 18
- Influence: 15
- Steadiness: 31
- Compliance: 36
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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