Admin Virtual Assistant in Real Estate and Ecommerce

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 19th, 2024 (8 days ago)

Member Since

February 7th, 2017

Profile Description

ADMIN VIRTUAL ASSISTANT- REAL ESTATE | 2020 – 2024
I conduct thorough searches to gather essential information for potential leads, utilizing both online resources and paid applications. My proficiency extends to maintaining organized scheduling and event calendars, ensuring efficient Calendar Management. Additionally, I proactively create listing alerts and deliver Market Reports to leads, while also monitoring and optimizing Social Media Marketing efforts. With a focus on efficiency, I meticulously organize CRM databases and provide training to new teaUpgrade to see actual infombers. As a Transaction Coordinator, I adeptly manage offers from both the buy-side and list side, guiding transactions to successful closings. Moreover, I excel as a Listing Coordinator, handling pre-listing documentation and adding listings across various platforms like Zillow, Realtor, Kwkly, and Upgrade to see actual info. I streamline documentation processes using tools like Zipforms and DocuSign, while also managing email systems including Gmail, Gdrive, Dropbox, and Google Calendar. Leveraging project management platforms like Trello, Asana, and Upgrade to see actual info, I organize tasks effectively and ensure seamless communication through platforms like Slack.
ADMIN VIRTUAL ASSISTANT - E-COMMERCE |Upgrade to see actual info
On a daily basis, my responsibilities include inputting sales invoices into the DEAR systems and ensuring accuracy by cross-referencing with daily reports from DEAR and Shipstation, and updating pertinent information on the tracker accordingly. Additionally, I conduct thorough internet research to gather product descriptions, categories, and additional attributes or specifications, ensuring comprehensive understanding and accurate representation. Utilizing the researched data, I input relevant information into the DEAR systems along with appropriate images, maintaining consistency and quality across platforms. Moreover, I meticulously review product pricing across various sellers, analyzing market trends and optimizing pricing strategies accordingly. As part of inventory management, I add and oversee inventory on Amazon Seller Central, ensuring accurate listings and inventory levels. Similarly, I manage our product portfolio through Shopify, maintaining up-to-date and visually appealing listings to enhance customer engagement and sales performance. Through these tasks, I uphold standards of efficiency, accuracy, and professionalism in facilitating smooth operations and driving business growth.
CUSTOMER SERVICE REPRESENTATIVES COLLECTIONS PHIL. (IQOR Philippines) | August 2017- February 2020
I engage with customers via phone and chat to provide comprehensive information about products or services, process orders, facilitate account cancellations, and address any complaints or concerns they may have. I meticulously maintain records of all customer interactions and transactions, capturing details of inquiries, complaints, comments, and actions taken to ensure thorough documentation and accountability. Furthermore, I diligently review and verify that appropriate changes are implemented to resolve customers' problems promptly and effectively. Additionally, I am responsible for determining charges for requested services, collecting deposits or payments, and coordinating billing processes in accordance with company policies and procedures. In instances where customers have service or billing complaints, I take proactive measures to resolve issues by facilitating exchanges, issuing refunds, or adjusting bills as necessary, demonstrating a commitment to customer satisfaction and retention.