Susanne

Customer Representative

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With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.77/hour ($909.09/month)

High school diploma

Last Active

February 23rd, 2025 (482 days ago)

Member Since

November 12th, 2024

Profile Description

With over a decade of experience in the BPO industry, I have developed a strong background in customer service, technical support, and talent sourcing across various industries. I began my career as a billing representative and technical support specialist for a US cable company, assisting customers with inquiries and troubleshooting issues. I then expanded my expertise by providing chat, phone, and email support for Airbnb, followed by customer service roles in the financial technology sector and as a chat agent for an airline company. Additionally, I worked remotely as a sourcing specialist for a US health recruitment company, gaining experience in talent acquisition. Most recently, I was a customer service representative for an e-commerce gifting platform, handling orders and ensuring customer satisfaction. My skills include customer support, technical troubleshooting, billing and account management, recruitment, and e-commerce operations, allowing me to adapt to various roles and provide exceptional service in fast-paced environments.