Operations Leader | Exec Assistant | Insurance & Business Ex

Overview

Looking for full-time work (8 hours/day)

at $11.33/hour ($2,181.82/month)

Bachelors degree

Last Active

July 7th, 2026 (today)

Member Since

May 8th, 2024

Profile Description

Most business owners don't need someone to simply complete tasks—they need someone who can take ownership, solve problems, and keep the business moving.

That's the role I've built my career around.

Over the past 10+ years, I've partnered with organizations across Australia, the United States, Bermuda, and the Philippines, helping leaders improve operations, streamline workflows, lead high-performing teams, and execute critical business initiatives. My experience spans banking, insurance, healthcare, industrial services, transportation, hospitality, and customer service in both corporate and fully remote environments.

I've supported founders, executives, and leadership teams by managing business operations, executive support, project coordination, workforce planning, KPI reporting, revenue operations, compliance, and cross-functional collaboration. Whether improving operational processes, coordinating stakeholders, managing calendars and inboxes, creating reports, or ensuring projects stay on track, I focus on bringing structure, accountability, and clarity so leaders can focus on growing their business.

I enjoy turning complex operations into scalable systems. I'm proactive, highly organized, detail-oriented, and comfortable working independently with minimal supervision. I don't wait to be told what to do—I identify opportunities, remove bottlenecks, and take ownership until the job is done.

CORE COMPETENCIES

• Business & Operations Management
• Executive Support, Calendar & Inbox Management
• Project & Program Coordination
• Process Improvement & SOP Development
• Workforce Planning & Capacity Management
• KPI, Performance & Operational Reporting
• Revenue Operations & Invoicing
• Team Leadership, Coaching & Performance Management
• Client, Vendor & Stakeholder Management
• Compliance (KYC, AML & HIPAA)
• CRM & Business Systems Administration
• Documentation, Data Analysis & Workflow Optimization

TOOLS & PLATFORMS

• Microsoft 365 (Excel, Word, PowerPoint, Outlook)
• Google Workspace (Docs, Sheets, Drive, Gmail, Calendar, Meet)
• Salesforce • SharePoint • ---------- • Ascora • SiteDocs
• Tableau • Lucid • Notion • Asana • ClickUp • Trello • Confluence • Miro
• Slack • Microsoft Teams • Zoom • DocuSign • Adobe Acrobat • Deel
• PolicyCenter • Exigen • NICE CX • Webstation
• ChatGPT • Gemini

I'm best suited for Operations Manager, Executive Partner, Executive Assistant, Business Operations, Project Management, Chief of Staff, or Senior Virtual Assistant roles where I can help businesses operate more efficiently, improve execution, and support leaders in achieving their goals.