I have my 7 years experience in a BPO industry under the US Healthcare account. We are dealing with the members and providers; providing the Eligibility status, Benefit coverage, Appointment setting, Prior Authorization, Claims, Appeals and Grievances. Current VA mostly for US Healthcare accounts.
Experience: 2 - 5 years
Processing claims payment details.
Experience: 1 - 2 years
Call listening and providing feedback and making sure that the agent are following the process and provides accurate information.
Experience: 5 - 10 years
Doing Inbound and Outbound calling with the providers and members providing members insurance details; Eligibility status, Benefits coverage, Prior Authorization, Appointment setting, Claims, Appeals and Grievances.
Experience: 5 - 10 years
Receiving Inbound calls.
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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