Mark

Healthcare Accounts |Back Office Representative | Customer S

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.91/hour ($1,120.00/month)

Associates degree

Last Active

June 18th, 2025 (363 days ago)

Member Since

August 29th, 2023

Profile Description

I have my 7 years experience in a BPO industry under the US Healthcare account. We are dealing with the members and providers; providing the Eligibility status, Benefit coverage, Appointment setting, Prior Authorization, Claims, Appeals and Grievances. Current VA mostly for US Healthcare accounts.

Top Skills

Experience: 2 - 5 years

Processing claims payment details.

Experience: 1 - 2 years

Call listening and providing feedback and making sure that the agent are following the process and provides accurate information.

Experience: 5 - 10 years

Doing Inbound and Outbound calling with the providers and members providing members insurance details; Eligibility status, Benefits coverage, Prior Authorization, Appointment setting, Claims, Appeals and Grievances.

Other Skills

Experience: 2 - 5 years

Using Brightree for data entry and documentation.

Experience: 5 - 10 years

Receiving Inbound calls.

Experience: 5 - 10 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Basic Information

Age
32
Gender
Male
Website
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Address
San Jose, Batangas
Tests Taken
None
Government ID
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