Renz
Accounting, Billing & Workforce Management Specialist | Remo
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.93/hour ($1,120.00/month)
Bachelors degree
Last Active
February 20th, 2026 (117 days ago)
Member Since
August 5th, 2023
Profile Description
I’m an experienced Accounting Support and Workforce Analyst with a strong background in customer service. Over the past 4 years, I’ve handled invoice auditing, real-time workforce monitoring, and client support across international teams.
? Accounting & Invoicing – Skilled in auditing bookings, reconciling reports, and preparing accurate invoices using Excel and QuickBooks.? Workforce Management – Experienced in real-time monitoring, schedule adherence, and staffing adjustments to maintain service levels.? Customer Service – Provided phone, chat, and
I’m highly adaptable, detail-oriented, and comfortable working in remote environments. Whether you need help with accounting tasks, workforce reporting, or customer support, I’ll bring accuracy, organization, and efficiency to your projects.
I keep my rate at $6/hr to provide clients with both quality and value while I build my track record on Upwork. My goal is to deliver accurate, reliable work that earns your trust for the long term.
Top Skills
Accounting » Accounts Reconciliations
Experience: 1 - 2 years
Experienced in auditing invoices, reconciling reports, and preparing accurate client billing using Excel and QuickBooks.
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
3+ years providing professional phone, chat, and email support, consistently meeting KPIs and client satisfaction goals.
Human Resources » Workforce Management
Experience: Less than 6 months
Handled real-time monitoring, staffing adjustments, and performance reporting to maintain service levels.
Other Skills
E-Commerce » Inventory Management » Auditing
Experience: Less than 6 months
Skilled in reviewing financial records and ensuring billing accuracy in line with company policies.
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
Advanced knowledge of Excel formulas, reporting, and cloud-based platforms (Slack, Zoom, email).
Accounting » Accounts Receivable » Billing
Experience: Less than 6 months
Skilled in reconciling billing records with bookings and payments.
Office and Administration » Time Management
Experience: 2 - 5 years
Proven ability to manage multiple tasks, meet deadlines, and work effectively in fast-paced remote settings.
Customer Support » Email Support
Experience: 1 - 2 years
3+ years providing professional phone, chat, and email support, consistently meeting KPIs and client satisfaction goals.
Customer Support » Chat Support
Experience: 1 - 2 years
3+ years providing professional phone, chat, and email support, consistently meeting KPIs and client satisfaction goals.
Customer Support » Phone Support
Experience: 1 - 2 years
3+ years providing professional phone, chat, and email support, consistently meeting KPIs and client satisfaction goals.
Office and Administration » Data analysis
Experience: 1 - 2 years
Proficient in analyzing reports, identifying trends, and presenting insights for operational improvements.
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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