
Workforce Management | Data Analysis | Excel Expert
Experience 5 years – Content Moderator/Platform Experience Analyst 3 years – Workforce Management Analyst Promoted to Junior Team Lead – Workforce Management (RTA) Skills Excel and Google Sheets – Reporting and automation Power BI and Tableau – Dashboard creation and data visualization Workforce Management Tools – Scheduling and real-time monitoring Process Optimization – Identifying and improving workflows Data Analysis – Organizing and interpreting data for insights KPI Monitoring – T