Hire top-tier Workforce Management experts

My Name is Royce Danniel Movilla, I have been 8 years total being part with the BPO company. I joined 3 companies that allowed me to learn different skills like Sales Representative, Technical Support, Customer Service, and as a Leader. I cherish and prove all my attributes and skills within those companies that I’ve been with, that serve a lot of people, customers, clients, and colleagues. As a great asset in my previous job, I can humbly say that it was a successful and one of the best experi

Currently, I am a Workforce Management supervisor handling both real time and scheduling analysts and has skills and knowledge for workforce management tasks such as forecasting, capacity planning, scheduling, reports and real time reports. This honed my excel, analytical and attention to detail skills. Prior joining the workforce management field, I was part of training team conducting training to new hire employees based on product and process. I also had customer service and technical support

ISA which specializes in Real-Estate, Virtual Assistant; VA/Admin

To obtain a position with my 3+ years of experience as aWorkforce/Scheduling Analyst that will compliment and showcase my Experience,Skills and my ambition to help the company succeed.WORK EXPERIENCE<!--[if gte vml 1]><![endif]--><!--[if !vml]--><!--[endif]-->WorkforceRealtime/Scheduling AnalystTeleperformance (March 2022-present)<!--[if !supportLists]-->• <!--[endif]-->Monitoragent and camp

I'm a new freelancer equipped with advance MS Excel skills. With more than 10 years hands on experience, I specialize in data gathering and analysis, visual graphics and some simple VBA automation, converting raw information into visual narratives.

Experienced Workforce Management Analyst & Photographer with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Microsoft Excel, Microsoft Word, Adobe Photoshop, Lightroom, Microsoft Outlook, and Microsoft Office with a specialization on Automation with Visual Basic for applications. Strong business development professional.

I am a dedicated customer service professional with expertise in advocacy, call handling, escalation management, omnichannel communication, workforce management as a Real-Time Analyst, and basic social media management. I excel at delivering exceptional service, supporting teams, and ensuring operational efficiency.

An exceptionally result-oriented and career-driven professional with more than 12 years of experience in BPO industry, specializing in overseeing operations activities, optimizing workforce allocation, and ensuring efficient business processes. My expertise lies in managing real-time operations, forecasting, and implementing strategies to drive productivity and efficiency.Recently, I have ventured into the world of e-commerce, opening my own digital shop on a well-known platform. Her

Passionate and results-driven Workforce Analyst with a knack for analyzing complex data and critical thinking. Fluent in English and known for exceptional fast typing skills, I strive to enhance operational efficiency and informed decision-making through data-driven insights. With extensive experience as an amazing Customer Service Agent, Technical Support, and Sales Agent, I provide world-class service in all aspects of my work.???? SkillsMicrosoft Excel: Expert in creating detailed spreadsheet