Hire top-tier Workforce Management experts

I am a highly qualified and accomplished Workforce Management Analyst with over three years of dedicated experience and was recently promoted to Junior Team Lead in December 2023. Before this role, I excelled as a Platform Experience Associate for five years, consistently delivering exceptional results.

• Customer Service • Good at Computer software navigation • Good communication skills • Time Management • Data Entry • Problem Solving

17-18 years worth of experience in the field of Workforce Management in the Contact Center industry. Proficient in various workforce management tools and software. Excellent communication skills in both oral and written forms. Strong understanding of workforce management concepts, including staffing, scheduling, reporting analytics and real time management. Understanding of industry best practices in the areas of contact delivery, resource allocation or contact center operations and driving perf

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My Name is Royce Danniel Movilla, I have been 8 years total being part with the BPO company. I joined 3 companies that allowed me to learn different skills like Sales Representative, Technical Support, Customer Service, and as a Leader. I cherish and prove all my attributes and skills within those companies that I’ve been with, that serve a lot of people, customers, clients, and colleagues. As a great asset in my previous job, I can humbly say that it was a successful and one of the best experi

Currently, I am a Workforce Management supervisor handling both real time and scheduling analysts and has skills and knowledge for workforce management tasks such as forecasting, capacity planning, scheduling, reports and real time reports. This honed my excel, analytical and attention to detail skills. Prior joining the workforce management field, I was part of training team conducting training to new hire employees based on product and process. I also had customer service and technical support

ISA which specializes in Real-Estate, Virtual Assistant; VA/Admin

To obtain a position with my 3+ years of experience as aWorkforce/Scheduling Analyst that will compliment and showcase my Experience,Skills and my ambition to help the company succeed.WORK EXPERIENCE<!--[if gte vml 1]><![endif]--><!--[if !vml]--><!--[endif]-->WorkforceRealtime/Scheduling AnalystTeleperformance (March 2022-present)<!--[if !supportLists]-->• <!--[endif]-->Monitoragent and camp

I'm a new freelancer equipped with advance MS Excel skills. With more than 10 years hands on experience, I specialize in data gathering and analysis, visual graphics and some simple VBA automation, converting raw information into visual narratives.