Remote Operations & Support Specialist | Customer Success | SaaS Support | CRM &

Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelors degree

Last Active

July 20th, 2026 (yesterday)

Member Since

June 7th, 2023

Profile Description

I help remote teams stay organized, responsive, and efficient.

I’m a Remote Operations & Support Specialist with over 6 years of experience supporting SaaS, telecom, and retail teams across multiple international time zones. My work sits at the intersection of customer support, operations, and administration — keeping inboxes clear, data accurate, workflows documented, and customers taken care of.

Over the years, I’ve managed Zendesk ticket queues, coordinated SaaS onboarding from setup to go-live, maintained CRM data and reporting, and supported the day-to-day operations of fast-paced teams. I naturally bring structure to busy environments and look for simple process improvements that reduce repeat work and help teams run more smoothly.

What I typically support:
• Shared inbox and ticket queue management
• SaaS onboarding and customer support
• CRM data accuracy and reporting
• Documentation, SOPs, and knowledge base updates
• Task, calendar, and operations coordination
• Remote collaboration across AU / UK / EU time zones

Tools I regularly use: Zendesk, Google Workspace, Excel, Slack, Microsoft Teams, Zoom, Notion, Basecamp, Salesforce, HubSpot

I’m currently open to remote opportunities in Operations, Virtual Assistance, Customer Success, and Support roles.

**Why connect with me?**
I enjoy supporting remote teams that value clear communication, organized workflows, and great customer experiences.

**Let’s connect if you’re hiring for:**
• Operations / Admin / Virtual Assistant roles
• Customer Success or SaaS Support roles
• Support Operations or CRM-focused roles

I’m always happy to connect and chat about remote opportunities.

Let us connect! Email me at ----------