Karlo

CSR Specialist | Marketing | Project Manager | Data Analyst

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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

June 5th, 2026 (9 days ago)

Member Since

September 3rd, 2022

Profile Description

I have over 8 years of experience in the BPO and remote work industry, supporting U.S.-based clients across customer service, sales, technical support, billing, collections, and account management. I’ve worked in both individual contributor and leadership roles and am currently a Team Leader at a Virtual Assistant company, managing and coaching 14–16 VAs to ensure high performance and quality delivery.

I also have hands-on experience as an Account Manager and Lead Generation Specialist, supporting outbound efforts, managing client accounts, handling prospect lists, and assisting with lead generation workflows. In addition, I have experience in operations coordination, CRM and data management, SOP creation, quality assurance, and client communication.

I’m highly detail-oriented, process-driven, and comfortable in fast-paced environments where organization, accuracy, and follow-through matter. I’m reliable, adaptable, and focused on making sure nothing gets missed.