Amazon Account Manager, Product Listing, Account Health, VA

Overview

Looking for full-time work (8 hours/day)

at $9.57/hour ($1,824.00/month)

Bachelors degree

Last Active

June 4th, 2026 (10 days ago)

Member Since

October 23rd, 2021

Profile Description

I’m a seasoned Amazon Account Manager with 7+ years of experience driving sales growth, optimi
zing Account Health, and solving complex issues for Amazon brands. Beyond hands-on execution, I bring proven leadership and training expertise, having led teams and coached both new and seasoned account managers to deliver consistent results. Here’s what I offer to the table:

Full Account Management
-Account Health monitoring and recovery strategies
-Resolving stranded inventory, suppressed listings, and blocked ASINs
-Voice of the Customer monitoring and resolution
-Customer Service support (buyer messages, escalations, order defect management)
-Policy compliance management (restricted products, intellectual property, etc)
-A–Z Guarantee, chargeback claims, and SAFE-T claims
-Negative review/feedback removal strategy
-Hijacker monitoring and cease & desist process
-Competitor tracking and buybox retention
-Brand Registry support and contribution override removal
-Category approval requests & compliance documentation

Listing & Content 
-Keyword-optimized listing creation (SEO-driven titles, bullets, and descriptions)
-Image optimization and EBC / A+ Content design & upload
-Storefront setup and optimization for conversions
-Variation troubleshooting and merge/deduplication of duplicate ASINs
-Attribute updates, brand name corrections, and flat file uploads
-New product setup including package hierarchy and GTIN exemptions
-Content troubleshooting (contribution conflicts, incorrect attributes)
-Seasonal/holiday content updates and optimization 
-Localization and international marketplace content updates
-Split testing (A/B testing) for content and creatives

FBA Operations 
-Shipment creation, reconciliation, and stranded shipment troubleshooting
-FBA reimbursements (lost, damaged, or incorrectly charged inventory)
-Package dimension/weight remeasurement requests
-Shipment plan optimization for reduced fees
-Inventory forecasting and stock replenishment planning
-Inventory age monitoring and removal orders
-Multi-channel fulfillment setup and issue resolution
-Inventory placement service & restock limit management
-Hazmat review and approval process
-Prep requirements compliance and shipment packaging strategy

Reporting & Analysis
-Sales, profit & loss, and trend reporting
-Advertising performance reports and campaign optimization insights
-Account Health dashboards for quick compliance checks
-FBA inventory reports (excess, stranded, age, restock suggestions)
-Return analysis to identify product quality or listing issues
-Shipment performance reports and reconciliation
-Competitor tracking reports (pricing, ranking, buybox %)
-Automated reporting setup via Sheets/Excel integrations
-Custom dashboards for KPIs and performance metrics

Promotions & Growth 
-Coupon, Lightning Deal, and 7-Day Deal setup Promotions & discounts (BOGO, tiered discounts, Subscribe & Save setup)
-Brand referral bonus program implementation
-Vine review enrollment and tracking
-Brand analytics insights for growth opportunities
-Search query performance analysis for keyword targeting
-New marketplace expansion (international listing & compliance setup)
-Launch strategies for new products (ranking, PPC, promotions)
-Seasonality-driven promotional campaigns
-Cross-selling & bundling strategies

Leadership & Training
-Conducted structured onboarding and advanced training for account managers and brand specialists
-Built SOPs and knowledge resources to streamline workflows and reduce resolution
times
-Led cross-functional collaboration with designers, copywriters, and operations
teams

Tools Mastery
Helium 10, Jungle Scout, Data Dive, Merchant Spring, ClickUp, Asana, Monday,
Trello, Jira, Google Sheets/Excel, Canva, Slack, MS Teams, Zoom, and more.

Save your time, message me now. Let's talk!