I’ve been working as a Virtual Assistant for the past year providing admin and management support to business owners across various operational aspects and system functionalities.
I have a background in customer support, engaging with clients from a leading tech company within the BPO industry. This
propelled me into the role of Subject Matter Expert, overseeing agent training and onboarding, collaborating with management, contributing to SOP improvements, and providing specialized support.
I also assumed leadership responsibilities, driving operational efficiency and team performance.
I have experience with
Tools I love using: Notion, Slack, Canva, Trello, Clickup, Zapier, Google Workspace, Capcut, Loom, ChatGPT, Smartlead, Claygent, - and anything I don't know, I'll teach myself. I'm always looking to increase my online arsenal.
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Experience: 6 months - 1 year
Experienced marketing manager specifically in managing systems and setting up and running email outreach campaigns.
Experience: 2 - 5 years
Skilled in utilizing Canva's features to design social media posts, marketing materials, and presentations.
Experience: Less than 6 months
Proficient in utilizing Notion to streamline project workflows and optimize team collaboration to ensure timely project delivery.
Experience: Less than 6 months
Experience: 6 months - 1 year
Skilled in conducting research, interviewing clients, and translating complex information into engaging narratives. Experience in creating detailed case studies that demonstrate the value and success of products or services.
Experience: 6 months - 1 year
Skilled in utilizing project management tools such as Clickup and Notion to streamline SOP creation and development.
Experience: 6 months - 1 year
Experienced subject matter expert with in-depth product knowledge and expertise. Skilled in providing comprehensive support, training, and guidance to both customers and internal teams.
Experience: Less than 6 months
Experience in strategic planning and scheduling of engaging content across various platforms
Experience: 6 months - 1 year
Experienced customer service agent specializing in phone support for a tech company within the BPO Industry.
Experience: Less than 6 months
Proficiency in using Loom or similar tools to record personalized video pitches to generate leads and initiate conversations with potential clients.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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