Jennifer
Customer Experience Expert , Bilingual in English & Spanish
With Timeproof
Overview
Looking for any work (8 hours/day)
at $3.33/hour ($640.00/month)
Associates degree
Last Active
April 8th, 2026 (68 days ago)
Member Since
June 8th, 2020
Profile Description
Customer Experience Specialist with 10+ years of experience in BPO, financial services, and client relationship management. Proven ability to handle high-volume inbound and outbound interactions, resolve complex escalations, and deliver premium-level customer support. Strong background in financial accounts, sales conversion, and KPI-driven environments. Recognized for professionalism, cultural adaptability, and consistent performance excellence.
Top Skills
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 10+ years
Office and Administration » Microsoft Word
Experience: 10+ years
Customer Support » Customer Service
Experience: 2 - 5 years
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Office and Administration » Microsoft Power Point
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Annotating
Experience: 6 months - 1 year
Office and Administration » Communication » Spanish Bilingual
Experience: Less than 6 months
Research » Data Gathering
Experience: 6 months - 1 year
Office and Administration » AI Tools » AI Automation
Experience: 6 months - 1 year
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Noveleta, Cavite
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 42%
- Influence: 28%
- Steadiness: 12%
- Compliance: 18%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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