Customer Support Specialist (Email/Chat) - Zendesk

Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

Bachelors degree

Last Active

July 18th, 2026 (yesterday)

Member Since

June 10th, 2018

Profile Description

I'm a Customer Support Specialist with over 6 years of experience providing chat and email support for U.S.-based companies. I specialize in delivering professional, empathetic, and timely customer service while handling high volumes of inquiries with accuracy and attention to detail.

Throughout my career, I've assisted customers with order inquiries, refunds, account concerns, payment issues, bookings, returns, and general support using Zendesk. I also have experience managing WordPress websites, including updating website content, publishing blog posts, uploading product listings, and performing data entry.

I'm organized, reliable, and a fast learner who enjoys solving problems and creating positive customer experiences. I work well independently, follow processes carefully, and communicate effectively with customers and tea ---------- mbers.

Skills & Expertise:
• Chat & Email Support
• Zendesk
• WordPress Website Management
• Data Entry & Administrative Support
• Product Listings & Content Updates
• Google Workspace & Microsoft Office
• Shopify
• ChatGPT & Grammarly

I'm looking for a long-term opportunity where I can contribute my customer support expertise and continue growing with a great team.