ECommerce Virtual Assistant |Customer Support

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

June 9th, 2026 (yesterday)

Member Since

June 10th, 2018

Profile Description

I help eCommerce businesses provide excellent customer support, manage online stores, and keep daily operations organized and efficient.

With 6+ years of customer service experience, I specialize in email and chat support, order management, refunds, account assistance, data entry, and website content management. I have experience working with WordPress, Zendesk, Google Sheets, Google Docs, Google Drive, Google Calendar, Microsoft Excel, Microsoft Word, Gmail, Slack, Zoom, Google Meet, Grammarly, and ChatGPT.

In my previous roles, I handled 65-120 emails daily, managed multiple customer conversations simultaneously, resolved order and account issues, and maintained accurate records using CRM systems.

I am available for full-time work and can work across US, UK, and Australian time zones. I am committed to building long-term relationships with employers and becoming a dependable part of their team.

I am known for being reliable, detail-oriented, organized, and proactive. I take ownership of my work, communicate professionally, and consistently deliver high-quality support that helps businesses serve their customers better.