With over 7 years of hands-on experience in the Amazon marketplace and an additional 5 years in the BPO industry, I’ve held diverse roles including Customer Service, Technical Support, Retention Specialist, Sales Support, and Back-Office operations. I’ve also spent the past 6 years successfully working in remote, home-based roles, making me a seasoned and reliable virtual professional.
Qualifications:
Proficient in a wide range of tools and platforms, including Zendesk, ClickUp, Slack, Helium10, Jungle Scout, Viral Launch, SellerLegend, G Suite (Drive, Gmail, Sheets, Docs, Meet), Microsoft Office (Word, Excel, Outlook), Net Conferencing, and Zoom. I have a strong command of English with excellent verbal, written, and transcription skills, and I’m a touch typist with speeds of 60+ WPM and 95 accuracy.
Experienced in managing e-commerce platforms such as Amazon and Shopify. Skilled in Product and Keyword Research, PPC Optimization, Supplier Sourcing, Inventory Forecasting, and Logistics Coordination. I excel at task prioritization, efficient resource management, and meeting tight deadlines. Highly detail-oriented, accurate in data entry, and effective at building strong working relationships with tea
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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