Executive Virtual Assistant & Operations Manager | Systems Architect

andled sensitive HR personnel records (201 forms), onboarding administration, and recruitment screening (voice/applications) for large-scale operations.

Capturing workflows and documenting them in a way that allows the business to scale

Acted as the primary point of contact for government agencies and auditors, translating complex financial and operational data into clear, validated reports for management.

Proficiency in tools like HubSpot, GoHighLevel, or custom Google Sheets pipelines. This includes managing lead status, follow-up cadences, and sales data.

Defined actionable growth metrics (Save Rate, Share Rate, DM Conversions) rather than relying on vanity metrics, allowing for strategic quarterly campaign optimization.

Leveraged tools of AI to streamline architectural tasks, document processes, and perform rapid data synthesis, always applying "Human-in-the-Loop" quality control.

Ability to move beyond raw data—interpreting pivot tables, creating automated dashboards, and presenting actionable insights.

Consolidated data across Finance, HR, and Operations to prepare high-level reports for management, translating raw metrics into clear, decision-ready information.

Streamlined the onboarding process by screening candidate applications, managing voice assessments, and validating documents, reducing administrative friction for new hires.