I am a results-driven operations and administrative professional with over nearly 4 years of progressive experience in a fast-paced, high-volume logistics environment. I have a strong background in team supervision, workflow coordination, KPI tracking, reporting, scheduling, and cross-functional communication — all of which I am eager to bring into a long-term remote role.


In my most recent position as a Distribution Center Supervisor at Flash Express PH, I:
• Directly managed a team of 24+ staff
• Oversaw the daily processing of 1,000–1,400 parcels
• Maintained a 90%+ monthly delivery success rate
• Handled operational reporting, financial collections, inventory monitoring, and team coordination

I am highly organized, detail-oriented, and dependable. I take full ownership of my responsibilities, communicate proactively, and consistently meet deadlines without the need for micromanagement.

SERVICES I CAN PROVIDE:
• Virtual & Administrative Assistance
• Executive Support & Calendar Management
• Email & Inbox Management
• Data Entry & Documentation
• KPI Tracking & Operational Reporting
• Customer Support & Client Communication
• Team Coordination & Task Management
• Process Monitoring & Workflow Support

TOOLS & PLATFORMS:
Google Workspace · Microsoft 365 · Slack · Zoom · Asana · Trello · ----------- · HubSpot · Salesforce · Canva · ChatGPT

REMOTE SETUP:
• Fiber Internet — 100 Mbps (Primary)
• Smart 5G Hotspot (Backup)
• Dedicated Home Office
• HD Webcam & Noise-Cancelling Headset
• Backup Power Available
• Available for US, UK & AU Time Zones

I am currently seeking a full-time or part-time remote position where I can contribute meaningfully from day one. I am open to long-term engagements and committed to growing with the right employer.

Feel free to reach out — I respond promptly and am ready to start.

Executive Virtual Assistant with strong organizational and communication skills. Experienced in email and calendar management, task tracking, meeting coordination, performance reporting, and travel arrangements. Detail-oriented, reliable, and quick to learn client-preferred tools to support executives and business owners efficiently.

Hello! I am a versatile and proactive professional offering virtual assistant and social media management services to help businesses thrive in today's digital landscape. With a strong background in administrative tasks, customer support, content creation, and social media strategy, I bring a holistic approach to supporting your business needs.
I am proficient in tools such as Microsoft Office, Google Workspace, Canva, Hootsuite, Google Spreadsheet, and more. Whether you need assistance with day-to-day tasks, customer interactions, content creation, or social media growth, I am here to help you achieve your goals effectively and efficiently.

Let's work together to elevate your business presence and drive success in the digital realm!

A reliable and detail-oriented Virtual Assistant with a background in customer service, tech support, and creative content. With 3+ years in the BPO industry and experience as a Subject Matter Expert, I know how to handle pressure, solve problems fast, and keep things organized behind the scenes.

I help business owners stay on track by managing emails, calendars, CRM systems, and daily admin tasks using tools like Google Workspace, Asana, and Microsoft Teams.

On top of that, I also bring creative skills to the table—editing photos and videos and designing content that’s clean, aesthetic, and engaging.

If you’re looking for someone who’s proactive, adaptable, and easy to work with—I’m here to support your business and make your workflow smoother.


- Inbox & Email Management
- Calendar & Scheduling
- CRM & Data Management
- Customer Support (Chat/Email)
- Graphic Design & Video Editing
- Administrative Support

I am a highly skilled professional with a strong background in team leadership, customer experience, and operational management. My expertise includes facilitating presentations, conducting Root Cause Analysis (RCA), and providing data-driven insights and recommendations to improve performance. Proficient in tools like Google Sheets and Slides, I excel in managing teams, ensuring high-quality service, and fostering strong client relationships. As a worker, I aim to be known for my dedication, adaptability, and results-oriented approach. I take pride in collaborating effectively with teams, leading by example, and continuously striving for excellence. My goal is to drive success and deliver impactful results in every role I take on.

With nearly a decade of experience in the psychology field, I have dedicated my career to supporting individuals from all walks of life, each with their own unique personalities, perspectives, and beliefs. My work has always been rooted in empathy, understanding, and a genuine desire to help others navigate their personal journeys.
What truly fuels my passion is the ability to monitor, organize, and track each client’s progress with care and precision. I believe that behind every record is a person with a story, and I take pride in ensuring that each detail reflects their growth and needs accurately. This structured, attentive approach not only enhances therapeutic outcomes but also creates a strong foundation of trust and consistency.
For me, this work is more than a profession—it’s a calling. Supporting others in their psychological well-being, helping them discover their inner strength, and watching their progress unfold has been one of the most rewarding parts of my life’s work.

I help small businesses and local brands show up in front of the right people at the right time through strategic, data-driven Google Ads campaigns that are built to convert, not just click.

I'm a certified Google Ads professional with hands-on experience managing practice campaigns across Search, Display, and local campaign types.

I understand that for small businesses, every dollar in ad spend matters, so I focus on building campaigns that are efficient, targeted, and results-oriented from day one.

Here's what I can help you with:

•Keyword research and match type strategy
•Campaign setup and ad copywriting
•Conversion tracking and Google Analytics integration
•Budget management and bid optimization
•Performance monitoring and reporting
•Negative keyword management to reduce wasted spend

Whether you're a local restaurant, a service provider, or a growing brick-and-mortar business looking to attract more customers online, I'm here to make Google Ads work for your budget and your goals.

I'm detail-oriented, proactive, and committed to delivering clear, honest results. I don't just set campaigns and disappear, I stay on top of performance and communicate regularly so you always know how your ads are doing.

•Google Ads Certified
•Tools: Google Ads, Google Analytics 4, Google Tag Manager, Google Keyword Planner

Let's work together and make your business easier to find online. I'd love to learn more about your goals!

Facebook Media Buyer with hands-on experience supporting Facebook and Instagram ad campaigns from setup to performance tracking.

Experienced in launching campaigns, organizing ad accounts, uploading creatives and copy, monitoring daily performance, updating tracking sheets, and reporting key metrics including CPL, ROAS, CTR, CPM, CPC, and purchases.

Skilled at identifying winning and underperforming ads, assisting with creative testing, researching competitor ads, and maintaining organized campaign structures.

Detail-oriented, data-driven, and committed to helping businesses achieve their advertising goals through consistent optimization and efficient campaign management.

As a business owner, your time should be spent scaling your company, not getting bogged down by messy spreadsheets or trying to figure out which marketing metrics actually matter. That is where I come in.

I am a data-driven professional with a background in Accounting Information Systems, specializing in clean financial reporting and performance analytics. I bridge the gap between your finances and your digital presence, ensuring your operations run smoothly behind the scenes.

What I bring to your team:
• Accurate Bookkeeping (QuickBooks & Xero): Expert handling of accounts payable/receivable, bank reconciliations, and expense tracking. I have a track record of managing 50+ high-volume weekly transactions with absolute data integrity and confidentiality.

• Data-Driven Insights: I don’t just log numbers; I analyze them. From processing payroll and tax preparation to building clear financial reports, I give you the clarity you need to make smart business decisions.

• Growth Analytics: Leveraging Meta Business Suite and Google Analytics, I track campaign performance, monitor audience trends, and generate reports that optimize your social media effectiveness.

Core Toolkit:
•Accounting: QuickBooks, Xero, Financial Reporting, Budgeting, Payroll, Tax Prep

•Analytics & Marketing: Google Analytics, Meta Business Suite, Content Scheduling

•Soft Skills: Problem-solving, sharp attention to detail, and independent workflow management

Whether you need your books cleaned up, monthly financial reports prepared, or someone to take over your digital data tracking, I am ready to step in and add value from day one.

Let’s connect and discuss how I can take these tasks off your plate so you can focus on growing your business!

Performance Reporting | Creative Testing | Campaign Monitoring | Funnel Automation

I am a reliable and detail-oriented individual with strong organizational and communication skills. I have experience handling basic administrative tasks such as data entry, email management, internet research, and file organization. I am comfortable using common tools like Microsoft Office, Google Workspace, and online communication platforms.

I take pride in being hardworking, adaptable, and quick to learn new skills. I can work independently with minimal supervision while maintaining accuracy and meeting deadlines. I am committed to providing quality work and helping businesses stay organized and efficient.

I am looking for an opportunity where I can grow, contribute to a team, and build a long-term working relationship with a client.

Versatile Operations, Data, and Automation Specialist with nearly 10 years of experience managing high-volume data structures, critical records, and back-office pipelines. Certified Zapier Automation Specialist and Google AI Essentials graduate, adept at creating efficient, automated workflows that eliminate friction, streamline administrative tasks, and save business owners valuable time.

I help remote customer service teams improve performance, retention, and client experience through structured leadership, coaching, and KPI driven operations.

With 13+ years of leadership experience across TELUS International, VXI Global Holdings, Teleperformance, and RSF Agency, I specialize in building high performing remote teams while maintaining strong operational governance. My background includes managing global customer service operations, improving CSAT and NPS, optimizing AHT and FCR, and leading performance culture initiatives that drive measurable business impact.

I am not just a supervisor. I operate as a remote operations partner who aligns team execution with client expectations, revenue goals, and service excellence.

My focus is helping organizations scale remote teams efficiently while maintaining accountability, performance consistency, and strong communication across distributed environments.

What I Bring to Remote Teams
Remote Operations Leadership and Performance Governance
KPI Optimization including CSAT, FCR, AHT, NPS
Coaching Frameworks that improve team performance and retention
Workforce Management collaboration and SLA adherence
Client Facing Communication and Escalation Management
Process Improvement and Operational Strategy
Data driven decision making and performance analysis

Remote Leadership Edge
Unlike traditional team leads, I bring enterprise level operations experience into remote environments. I understand how to manage performance without micromanaging, how to drive accountability through structured coaching, and how to maintain strong client relationships while leading distributed teams.

Hi there!

It’s Riri, your Meta Ads Performance Data Analyst, helping founders and Meta Ads Strategists or/and Meta/Facebook Media Buyers make sense of performance data so you can make clearer, more confident decisions without scaling blindly or relying on guesswork.

With 3+ years focused on Meta Ads and 4+ years across digital marketing, I’ve worked across:

— Personal brands & education businesses
— Newsletters, media brands & podcasts
— B2B, SaaS, home services & eCommerce

I step in to help you understand what your numbers are really telling you beyond surface-level metrics.

So instead of reacting to CPL or ROAS alone…

You’re making decisions based on real performance signals.

Not through “gut feeling”.

You’ll get:

— Daily / weekly performance breakdowns
— Data interpretation across funnels (not just ads manager metrics)

I typically work alongside:

— Founders running their own Meta / Facebook ads
— Teams that need clearer visibility into performance
— Meta Media Buyers who want another set of eyes on analytics

This can be ongoing analysis support or deep-dive audits depending on what’s needed.

My goal is to make sure your decisions are:

— Clear
— Informed
— Backed by actual data

Because most costly mistakes in Meta Ads don’t come from lack of effort but from misinterpreting what the numbers are saying.

If you’re currently running ads and feel like there’s a gap between what you’re seeing vs what you should be doing next:

SEND ME A MESSAGE! :)

I am a flexible and reliable Virtual Assistant with a strong background in both administrative and basic accounting tasks. I specialize in supporting teams remotely by handling essential office duties such as organizing digital files, scheduling meetings, managing calendars, and responding to emails professionally and promptly.

In addition to administrative support, I am experienced in basic accounting functions, including recording expenses, preparing invoices, and maintaining accurate financial records. I am highly detail-oriented, a fast learner, and committed to ensuring smooth and efficient operations. I'm ready to provide dependable virtual support to help your business stay organized and on track.

Here's my Portfolio for Details:
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