Kevin

I Don’t Just Ship — I Deliver Solutions

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Overview

Looking for full-time work (8 hours/day)

at $8.45/hour ($1,600.00/month)

Bachelors degree

Last Active

March 2nd, 2026 (108 days ago)

Member Since

January 28th, 2026

Profile Description

I am a results-driven Logistics and Customer Support Professional with nearly a decade of experience in customer service, operations support, and virtual assistance–type tasks across global accounts in the airline, financial, and tech industries. I also completed Freight Course 101, where I gained foundational knowledge in freight processes, shipment flow, and logistics coordination.
My background includes handling complex customer concerns, billing and account issues, travel coordination, and technical troubleshooting, always with a focus on accuracy, efficiency, and clear communication. I’ve also worked as a Subject Matter Expert (SME) and senior support, where I coached new hires, supported quality audits, managed reports, and helped maintain workflow stability — strengths that align well with remote logistics and operations roles.
I am highly comfortable with email and chat support, order and case tracking, shipment monitoring, documentation, reporting, calendar and task management, and cross-team coordination. I’m detail-oriented, process-driven, and able to work independently with minimal supervision. Tools I frequently use include Google Workspace, MS Office, spreadsheets, CRM platforms, and ticketing systems.
If you need someone who can support logistics operations, manage customer communication professionally, stay organized under pressure, and represent your business with reliability and care, I’m ready to help your team run more efficiently.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

I provide reliable and detail-oriented Flight Booking Support backed by hands-on experience assisting airline passengers with reservations, itinerary changes, and travel readiness. With a strong background in airline customer service, I am skilled in managing new bookings, rebookings, cancellations, fare rules, baggage information, and schedule changes while ensuring accuracy and a smooth travel experience for customers. I am comfortable handling high-volume inquiries via chat and email, guiding travelers through booking platforms, checking fare availability, and explaining policies in a clear and professional manner. I also assist with travel documentation guidance, special service requests, and coordination of flight details, helping prevent issues before departure. My focus is always on efficiency, accuracy, and customer satisfaction, making sure every booking is handled correctly and every traveler feels supported from reservation to departure.

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 10+ years

Experience: 1 - 2 years

Experience: 10+ years

Experience: 10+ years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
35
Gender
Male
Website
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Address
Pasig City, METRO MANILA
Tests Taken
IQ
Score:  127
DISC
Dominance: 22%
Influence: 15%
Steadiness: 32%
Compliance: 31%
English
B2(Upper Intermediate)
Government ID
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