Senior Technical Operations & Automation Lead | SAP BW | Power BI | AI Systems |

Overview

Looking for full-time work (8 hours/day)

at $9.62/hour ($1,818.18/month)

Bachelors degree

Last Active

June 10th, 2026 (7 days ago)

Member Since

October 29th, 2025

Profile Description

Senior Technical Operations & Automation Lead | SAP BW | Power BI | AI Systems | 14 Years Enterprise

Senior Technical Delivery & Operations Lead with 14 years of continuous enterprise experience across data architecture, system operations, and quality assurance in regulated environments (HIPAA). Built and maintained operational SOPs used for onboarding, incident response, and audit compliance across multiple production systems. Zero critical SLA breaches in the last 5 years. 99% operational uptime across APAC/EU/US.

What I Deliver:
- Automated an 8-hour manual cross-referencing process down to 10 minutes (Excel VBA, built in 4 hours)
- Replaced manual email approval chains with 1-click workflows - approval cycle from days to minutes
- Built cross-platform monitoring during SAP-to-Azure migration - failure detection time from hours to minutes
- Running a live AI content pipeline in production: blog -> Notion approval -> LinkedIn/X posting -> email alerts, fully automated daily
- Deployed a live AI agent (Flowise + Google Gemini + RAG) serving active users
- Conducted 18-vector adversarial red team audit on GPT architecture - 89% pass rate, 2 security gaps identified and fixed

Core Expertise:
- Technical Operations (14 years): Incident management, root cause analysis, project management, production support, disaster recovery, SOPs & documentation
- Data & BI: SAP BW (ETL, extractors, process chains, BEx, ABAP), Power BI, Azure Data Factory, data analysis, data governance, HIPAA compliance
- Automation: Power Automate, Zapier, n8n, ---------- , GoHighLevel, Excel/VBA, APIs & webhooks, no-code automation
- AI Systems: AI agents, chatbots, prompt engineering, RAG knowledge bases, GPT architecture, AI governance, multi-LLM platforms (Gemini, ChatGPT, Claude)
- Platforms: ServiceNow, Notion, SharePoint, Google Workspace, Microsoft 365, WordPress, Google Analytics, Google Search Console

Work History:
- Abbott (formerly Alere) - SAP BW Consultant, 2016–2025 (9 years)
- Accenture - SAP BI Consultant, 2011–2016 (5 years)
- Independent AI & Automation Consultant - 2025–Present

Education: BS Information Technology, University of Santo Tomas