Adrian
Experienced IT Helpdesk Support Professional
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.65/hour ($1,280.00/month)
Bachelors degree
Last Active
May 14th, 2026 (28 days ago)
Member Since
May 1st, 2017
Profile Description
Experienced IT Helpdesk Support Professional
With seven years of dedicated service in IT Helpdesk Support within the Managed Service Provider (MSP) industry, I bring a wealth of expertise and a proven track record of delivering top-tier technical assistance and customer satisfaction.
Technical Proficiency: Expert troubleshooter in hardware, software, network, and security systems.
Customer-Centric Approach: Known for empathetic communication, ensuring clear guidance and trust with clients.
Team Collaboration: Collaborative team player, adept at sharing knowledge and streamlining operations.
Adaptability & Resilience: Thrives in fast-paced environments, maintaining composure under pressure.
Continuous Improvement: Committed to ongoing professional development and staying updated with industry trends.
As an IT Helpdesk Support professional with seven years of experience in the MSP sector, I am poised to contribute my expertise and dedication to the success of your organization, driving operational excellence and exceeding client expectations at every turn.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Office and Administration » Microsoft 365 » SharePoint
Experience: 2 - 5 years
Other Skills
Customer Support
Experience: 5 - 10 years
Cloud Services » Azure » Security - Azure Active Directory
Experience: 2 - 5 years
Office and Administration » Attention to Detail
Experience: 5 - 10 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Cloud Services » Azure » Compute - Spot Virtual Machine
Experience: 2 - 5 years
Cloud Services » Google Cloud » Identity & Security
Experience: 2 - 5 years
Systems Administration » Windows Administrator
Experience: 2 - 5 years
Office and Administration » Documentation
Experience: 2 - 5 years
Software » Server » Cybersecurity
Experience: 2 - 5 years
Office and Administration » Microsoft Outlook
Experience: 2 - 5 years
Customer Support » SaaS » Power Automate
Experience: 2 - 5 years
Software » Network Administration » Active Directory
Experience: 2 - 5 years
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Butuan City, Agusan del Norte
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 42
- Influence: 15
- Steadiness: 15
- Compliance: 28
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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