Dedicated and detail-oriented Architecture graduate with a strong background in administrative support, data entry, online research, technical drafting, and digital design. Proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, AutoCAD, SketchUp, Canva, Adobe Photoshop, and AI tools including ChatGPT, Gemini, and Canva AI. Experienced in document preparation, email and calendar management, data organization, social media content creation, and internet research. Known for being organized, adaptable, a fast typist, and a quick learner who consistently delivers accurate, high-quality work. Passionate about helping businesses stay organized, productive, and efficient while continuously learning new skills to provide greater value to clients. Resourceful and detail-oriented Architecture graduate with strong skills in graphic design, digital content creation, and computer-based tasks. Experienced in using design software such as AutoCAD, SketchUp, and Adobe Creative Suite (Photoshop,Canva) for drafting, rendering, and visual communication. Fast and accurate in typing, with excellent computer literacy, making me well-suited for Virtual Assistant roles, including data entry, online research, document preparation, and creative design support. Combines technical knowledge in architecture with creative design and organizational skills to deliver high-quality and efficient results.

Years of Experience : 5
Years in Fujitsu: 4 years
Current Company: Fujitsu
Previous Companies :Jinisys Software Inc.
Countries traveled: None
Languages: Tagalog(Native), English(Native), Cebuano
(Native)
Shifting work: Available

Good at communication skill. Video Editor. Computer Literate. Can work under pressure. Content Witer, Article writer etc.

Experienced IT professional with a strong background in technical support, infrastructure management, and project coordination. Throughout my career, I have consistently delivered high-quality IT services and solutions to clients while effectively leading teams and ensuring adherence to best practices. With a focus on customer satisfaction and problem resolution, I have successfully provided technical assistance across various domains, including workstations, servers, network devices, and dental equipment.
Leveraging my expertise as an L2 Senior IT Consultant at Tekie Solutions LLC, I have supported L1 teams by offering in-depth technical guidance on complex i-----------. I have served as a reliable buffer during critical situations, ensuring seamless customer experiences. My effective communication skills have allowed me to provide prompt solutions to customers through phone, chat, and email channels.
As a Jr System Administrator, I played a pivotal role in coordinating the upgrade and decommissioning of 6000 virtual machines in compliance with Microsoft Win 7 and Server 2012 end-of-support. Additionally, I contributed to application compatibility testing following the upgrade, ensuring smooth operations and minimizing disruptions.
During my tenure as an IT Infrastructure Team Lead at Greatfeat Services, I led a team responsible for L2-L3 network and desktop support. I excelled in project planning, management, and coordination, overseeing the successful execution of IT initiatives. By developing and implementing company policies, I fostered a culture of efficiency and compliance. Moreover, I mentored entry-level IT tea-----------mbers, supporting their growth and aligning their skills with team objectives.
In my role as a Ticket Dispatch Shift Lead at Emerio Corp (Hewlett Packard), I demonstrated strong i----------- and change management expertise. Coordinating tickets and ensuring adherence to SLAs, I effectively mitigated business impact in collaboration with engineers. My keen eye for detail enabled me to document i----------- accurately, providing valuable insights for future improvements. I also played a pivotal role in coaching and mentoring entry-level IT tea-----------mbers, fostering their professional development and contributing to a high-performing team environment.
Previously, as a Desktop and Network Support Engineer at Emerio Corp (Accenture PH), I managed IT asset procurement and provided comprehensive onsite and remote L1-L2 support for desktop and network issues. I excelled in resolving tickets within agreed SLAs while serving as a dependable point of contact for the team.
With a proven track record of delivering technical excellence, project management skills, and the ability to lead and mentor teams, I am confident in my ability to make a significant impact in your organization. I am now seeking new opportunities to leverage my skills and contribute to the success of a dynamic and forward-thinking company in the IT industry.

• Server Administration and Repair (Windows Server 2003 – 2016)
• WorkstationInstallation/Configuration
• Office 365 administration (Exchange, Quarantine, License)
• Virtualization (Microsoft Hyper-V and VMbox)
• Active Directory (Users Management, Group Policy, DNS)
• ABBYY Products (FlexiCapture – Layout/Project)
• ABBYY Distribution
• ABBYY Standalone
• ABBYY Web Verification
• Oracle
• Phishing Analyst

I am a dedicated Virtual Assistant with strong skills in data entry, email management, scheduling, and customer support. I am detail-oriented, dependable, and able to handle multiple tasks efficiently. My goal is to help clients stay organized and focused by providing reliable administrative support.

Possesses good interpersonal and communication skills

Has zest for learning, high-stress tolerance and commitment to work

Proficient in internet and MS office/quick books, technical problems, customer service associates, medical biller

Confident and determined.

Hard working and has the ability to adapt in different work situations.

Fast learner and eager to learn more.

Reliable and has the ability to rapidly build relationship and set up trust

Competent and efficient.

Good in reading financial statements
Excellent in financial managing skills.

Wide knowledge in business managing related areas

I am proficient with any type of Computer Assistance and Troubleshooting. Have experience with IT Industry for over 9 years.
1. Proficient with O365 administration
2. Linux Server Administration
3. Microsoft Windows Server Administration.
4, advance skills with people communication.
5. Proficient also with handling network devices
6. Has experience with firewalls (fortinet)
7. Proficient with handling remote tools (bigfix, sccm, zoho)
8. Office Application
9. Chat Support
10. Email Support
12. Hardware and Software Troubleshooting

I am a proactive IT specialist with over a decade of hands-on experience supporting US-based companies. My expertise includes Microsoft 365, Azure Virtual Desktop, identity and access management, endpoint administration using Okta, Jamf and Intune, streamlining the process via automation.

I take pride in being reliable, detail-oriented, and easy to work with. I communicate clearly, meet deadlines consistently, and focus on delivering solutions that improve efficiency and reduce recurring issues. I am seeking long-term opportunities where I can add value as a trusted technical partner.

Responsible for end-to-end recruitment of Virtual Assistants and remote professionals. Duties include posting job ads, reviewing applications, conducting interviews, shortlisting candidates, and coordinating onboarding. Utilizes firsthand VA experience to evaluate skills, tools, and work ethics accurately. Maintains candidate databases and communicates with clients throughout the hiring process.

I am a motivated and hardworking individual from the Philippines who is eager to start a career in online work. While I may not have formal experience yet, I am a fast learner, detail-oriented, and willing to be trained. I am committed to delivering quality work, meeting deadlines, and improving my skills every day. I am open to entry-level tasks such as data entry, virtual assistance, and basic online support

I am fluent in english and I can worker underpressure and overtime I'm computer literate I know about PC Hard ware and soft ware

I am highly skilled in administrative support, project coordination, and client communication, with a strong ability to manage tasks efficiently. I want to be known as a reliable, detail-oriented, and proactive virtual assistant who consistently delivers high-quality work, meets deadlines, and adapts to clients’ needs.

Time Management
Adaptability
Fast Learner , Quick To learn Different Kind of things even not IT Related
Tech Savvy , Tech Nerd
Have Knowledge in Photoshop , Paint Sai Tool
Have Knowledge in Microsoft Office
Have Knowledge in Programming
Have Knowledge in Technical Hardware

IT Support Analyst with extensive experience in providing exceptional assistance to end users and experienced in an MSP Setup. Proficient in managing Active Directory, configuring VPNs, and supporting Microsoft 365 environments. Skilled in troubleshooting virtual machines, Network issues and etc.