Desiring dynamic role in respected organization to apply technical database and management capabilities driving growth and deepening insight into evolving trends with IT sector.

Network Administration & Infrastructure Management
Domain, VPS, and SSL Configuration & Maintenance
HAProxy Server Setup and Load Balancing
System Security, Backup, and Disaster Recovery
Microsoft 365, Google Workspace, and Cloud Integration
WordPress Development, Theme & Plugin Customization
API Integration and Web Performance Optimization
Server Management (Ubuntu, Windows) via SSH/Telnet
IT Project Coordination and Technical Documentation
Troubleshooting, User Support & System Maintenance
Procurement Planning & IT Asset Management
CCTV Monitoring and Office Hardware Setup
Knowledge of security protocols and best practices.
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills

I'm an IT Professional with over 1 year of hands-on experience in system administration, network troubleshooting, and cybersecurity support. I’ve worked with tools like Microsoft 365, Active Directory, OSSEC, and Kaspersky to manage infrastructure, secure endpoints, and support both local and international users. I’ve contributed to ISO 27001 initiatives, performed threat monitoring, and assisted in i----------- response and documentation. I’m adaptable, detail-oriented, and continuously learning to stay ahead of evolving technologies and security risks.

Senior Network Engineer with 10+ years of experience in network infrastructure, MSP support, escalation handling, and enterprise network administration. Skilled in designing, implementing, troubleshooting, and maintaining secure and high-availability network environments across multi-platform infrastructures.

Strong background in managing enterprise firewalls, switches, wireless infrastructure, VPN technologies, and network monitoring systems. Experienced in supporting MSP operations, handling escalations, coordinating with vendors, and maintaining network stability for multiple client environments.

Handled Devices & Technologies:
• Firewall – SonicWall, FortiGate, Palo Alto, Sophos, Huawei, Sangfor
• Switches – Cisco, Huawei, TP-Link
• Wireless – Cisco WLC, Aruba, Ubiquiti, UniFi
• Network Monitoring – PRTG, SolarWinds, Zabbix, EG Monitoring, WhatsUp Gold
• Microsoft Technologies – Microsoft 365, Intune, Azure, Active Directory, Windows Server
• MSP Tools – HaloPSA, NinjaOne RMM, N-able RMM, HUDU Documentation

Technical Skills:
• Network Design & Troubleshooting
• Firewall Policies & Security Hardening
• VLAN, VLAN Trunking, EtherChannel, VSS
• Static Routing, OSPF, VRF
• Site-to-Site VPN & Remote Access VPN
• Split Tunnel / Full Tunnel VPN
• QoS, LDAP, RADIUS Authentication
• Port Forwarding & NAT Configuration
• Wireless Network Deployment & Optimization
• Network Monitoring & Alerting
• Basic Azure & Microsoft 365 Administration
• Basic Windows Server & Active Directory Support
• Backup, Documentation & Escalation Support

Experienced working in fast-paced MSP and enterprise environments, handling critical incidents, infrastructure upgrades, and complex troubleshooting while maintaining excellent client communication and technical documentation.

EXPORT DOCUMENTATION SPECIALIST,SYSTEM ADMINISTRATOR, IT TECHNICAL SUPPORT, NETWORKING BASICS

I am an experienced Network System Administrator and Firewall Administrator with a strong background in managing and securing network infrastructures. I specialize in configuring and maintaining firewalls, monitoring network performance, and troubleshooting issues to ensure smooth system operations. Additionally, I bring valuable customer service experience, offering technical support and clear communication to both internal teams and external clients. With a focus on problem-solving and system security, I strive to provide effective solutions and exceptional service in every interaction.

Methodical IT Manager and Network Administrator with 23 years of experience in supporting server
environments. Resourceful in managing network infrastructure and optimizing environment while reducing
redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while
adhering to rules and requirements of project scope. Excellent communicator when interfacing with other
teams, vendors and end-user

I am an experienced Network Engineer with 2 years of expertise in CISCO networking solutions, including the configuration and management of routers, switches, and firewalls. My background includes designing, optimizing, and securing network infrastructures to ensure reliable and efficient operations. I have a solid understanding of network security practices, specializing in firewall configuration and threat mitigation. With a proven track record of troubleshooting and resolving complex network issues, I am committed to delivering high-performance solutions that align with organizational goals. I continuously seek opportunities to expand my knowledge and adapt to emerging technologies. I am confident in my ability to contribute effectively to any team and am eager to apply my skills in a challenging network engineering role.

• CISCO background o Configuring Cisco 1800 and 2800 series routers on different protocols such as RIPV1, RIPV2, Static Routes, OSPF, EIGRP, BGP, MPLS, GRE Tunnel. o Configuring switch standby protocols – HSRP, GLBP, VRRP. o Knowledgeable in configuring Cisco catalyst switches such as 2950, 2960, 3550, 3560 and 3750 with protocols such as VLAN, VTP, STP, Trunk, RSTP, Inter-VLAN Routing, and Port-Security. o Setup Site to Site VPN o Knowledgeable on using Putty and packet tracer including coding and configuration. o Knowledgeable on VOIP Telephony Services (SCCP And SIP configuration) o Knowledgeable on LAN/WAN, TCP/IPv4 and IP Configuration. o Knowledgeable in configuring Cisco Access Point (AP) o IP Subnetting• Server administration and maintenance (Windows Server)• Familiar with backup tools such as Arcserve UDP & Shadowprotect.• Knowledgeable in Mac Operating System, iOS Devices, Apple products and its services.• Hardware Troubleshooting and Installation for Windows OS, Mac OS based computers and Apple iOS devices.• Troubleshoot network problems on various platforms and appliance, including Cisco Meraki, Cisco, Juniper, Fortigate, Mikrotik, Pfsense, vCloud edge gateway and azure network.• Proficient in using Microsoft Excel Formulation.• Knowledgeable on ticketing tools/system such as AutoTask, ConnectWise.• Knowledgeable on RMM tools such as NinjaOne & Ncentral solarwinds/nable.

I’m an IT professional with experience in handling network and server-related tasks. I usually work on setting up and maintaining networks, troubleshooting connectivity issues, and making sure systems run smoothly on a daily basis. I also have experience supporting servers, managing user accounts, and helping resolve technical problems when they come up.

I’m comfortable working with routers, switches, and basic network configurations, as well as handling system updates, backups, and security checks. I like solving problems and making sure everything is working properly to avoid downtime.

I’m someone who is dependable, willing to learn, and can adapt quickly to new tools and environments. I work well both independently and with a team, and I always try to get things done efficiently.

Network and Cloud Engineer with strong experience designing, implementing, and supporting
enterprise, ISP, and multi-cloud network environments. Solid background in routing, VPNs,
firewalls, monitoring, VoIP, and China–Global traffic optimization. Experienced in multi-vendor
infrastructures including MikroTik, Cisco, Huawei, Fortinet, WatchGuard, and UniFi, with
proven ability to support mission-critical systems in NOC and customer-facing environments.

Reliable IT Support Specialist with hands-on experience in system administration, Microsoft 365, and network infrastructure. Skilled in troubleshooting Level 2 issues, managing Active Directory and Windows servers, and maintaining secure environments for 60+ users.

I deliver fast, efficient support while minimizing downtime, with strong communication skills from my background in virtual assistance and customer service.

MSP ( Setup, Support and Monitoring)
Group Policy Management
Telephone System Setup (PBX-VoIP)
Network Support and Administration(SMNP)
Microsoft Administration (365, Office, Excel)
Ticketing System Setup and Support
ITSM Tools and Technology
Technical Support ( Voice & Non-Voice)
Network & System Administration (Windows Server, Linux Server)
Operational Tools & Documentation
Remote Monitoring & Support
Technical Support & Troubleshooting
Active Directory & User Management
Managed Service Provider (MSP)
IT Security & Compliance
Microsoft 365, Microsoft Azure
Windows Server Administration
Data Migration, Backups & Recovery
Customer Relationship Management (CRM)
Photo & Video Editing (Adobe, Canva)

I am a highly adaptable Technical Virtual Assistant with a background in IT support, network administration, and documentation. I have hands-on experience with Cisco, Fortinet, and Sophos technologies, as well as administrative tasks such as report generation, ticket monitoring, and data management. I can work independently, manage multiple priorities, and communicate effectively with both technical and non-technical teams. I’m seeking flexible remote work where I can apply my technical knowledge and administrative skills to support business operations efficiently

I am a versatile professional with several years of experience in credit and collections, branch operations, technical support, sales, and network installation.

I have handled credit investigations, loan collections, and overdue account management, as well as branch administration tasks such as reporting, compliance, cashiering, inventory, and customer service.

I also have strong technical skills in computer hardware/software troubleshooting, MikroTik configuration, fiber and point-to-point network setup, and Piso WiFi system installation and maintenance. In addition, I have experience in sales and customer support, helping clients with practical and cost-effective IT solutions.

I am adaptable, detail-oriented, and solution-driven, with a strong balance of administrative, technical, and customer-facing skills. I am open to opportunities where I can further apply and grow my expertise.