I'm a Customer Service Virtual Assistant with 2 years of experience handling chat,
I've managed 60+ customer interactions daily, maintained accurate CRM records, and handled administrative tasks across multiple channels — all while meeting strict deadlines and quality standards. I take pride in being dependable, detail-oriented, and easy to work with.
What I can help you with:
*Chat,
*CRM record updating and case documentation
*Appointment setting and calendar management
*Data entry and file organisation
*General administrative and operational tasks
I'm available full-time and can work across US (EST/PST) and AU (AEST) time zones. My home office is fully set up with Converge Fiber 100 Mbps, a TP-Link Pocket WiFi 5G backup, a generator, a noise-cancelling headset, and a webcam — so you can count on me to show up for every shift without issues.
I'm currently completing my HubSpot CRM certification and am a fast learner with new tools and systems.
If you're looking for someone reliable, organised, and genuinely committed to doing great work — I'd love to be part of your team!
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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