Non-Voice CSR Specialist | Chat & Email Support | 5+ Years BPO Experience | Acco

Overview

Looking for full-time work (8 hours/day)

at $2.98/hour ($576.00/month)

Associates degree

Last Active

July 23rd, 2026 (yesterday)

Member Since

July 19th, 2025

Profile Description

I've spent over 5 years working in fast-paced BPO and call center environments — handling inbound and outbound calls, resolving customer concerns through chat and email, and making sure every interaction ends on a positive note. I don't just answer tickets. I listen, troubleshoot, and follow through. Whether it's de-escalating a frustrated customer or hitting daily resolution targets, I show up ready and consistent. Tools I work with daily: RingCentral, Avaya, Slack, Zoom, and Google Workspace. I'm comfortable in remote setups and know how to stay organized and communicative without being hand-held. If you need someone reliable who treats your customers like they matter — that's exactly what I bring to the table.