Ma

Customer Support & BPO Expert | 5+ Years | Voice, Chat & Email | Account Retenti

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Overview

Looking for full-time work (8 hours/day)

at $3.01/hour ($576.00/month)

Associates degree

Last Active

June 8th, 2026 (4 days ago)

Member Since

July 19th, 2025

Profile Description

I've spent over 5 years working in fast-paced BPO and call center environments — handling inbound and outbound calls, resolving customer concerns through chat and email, and making sure every interaction ends on a positive note. I don't just answer tickets. I listen, troubleshoot, and follow through. Whether it's de-escalating a frustrated customer or hitting daily resolution targets, I show up ready and consistent. Tools I work with daily: RingCentral, Avaya, Slack, Zoom, and Google Workspace. I'm comfortable in remote setups and know how to stay organized and communicative without being hand-held. If you need someone reliable who treats your customers like they matter — that's exactly what I bring to the table.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Been with BPO for 6 years handling international accounts dealing with US,Australian customer's

Experience: Less than 6 months

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Basic Information

Age
32
Gender
Female
Website
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Address
calabanga, Camarines Sur
Tests Taken
None
Government ID
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