I help US-based businesses stay organized using Google Sheets and Google Calendar. I specialize in task tracking, appointment setting, and admin support for clients in EST/PST timezones.

Tools I use daily: Google Sheets for data tracking, Google Calendar for scheduling, Gmail for communication.

I work 8 PM - 2 AM Manila Time to match US business hours. I'm detail-oriented, learn fast, and committed to helping your team save time.

No VA experience yet, but I have strong transferable skills from managing personal projects and fast self-training in Google Workspace tools.

Results-driven Patient Account Representative and Virtual Assistant with over a year of hands-on experience navigating the realities of U.S. medical billing—from chasing prior authorizations to resolving complex denials and keeping claims moving forward. I specialize in claims management, insurance coordination, and high-volume patient and payer communication, ensuring accuracy at every step to prevent costly delays and rework.

What sets me apart is my ability to turn problem accounts into paid claims. I’ve successfully handled repeated denials, eligibility issues, and authorization gaps—recovering revenue that would have otherwise been written off. I work with urgency, attention to detail, and a systems-driven mindset that keeps workflows organized and efficient.

Beyond billing, I bring over 5 years of telemarketing experience, which means I’m not just technically skilled—I’m confident on the phone, comfortable handling difficult conversations, and able to communicate clearly with both patients and insurance providers. I thrive in fast-paced environments where accuracy, consistency, and follow-through matter.

I take ownership of my work, adapt quickly to new systems, and focus on one goal: making operations smoother while improving both revenue and patient experience.

Enrico | Top 1% Appointment Setter & Outbound Sales Specialist

Disciplined outbound sales professional executing 250–300 strategic calls daily to drive measurable pipeline growth. Expert at uncovering buying intent, handling objections, and converting prospects into qualified opportunities.

Tools & Experience: GoHighLevel, Zenoti, Hot Prospector, CRM management, and social media for lead nurturing.

Core Strengths:

High-volume outbound calls without sacrificing quality

Decision-maker targeting & qualification

Confident, natural script delivery

KPI ownership & performance accountability

I combine activity + skill to consistently deliver results. If you need someone who can represent your brand professionally, manage multiple platforms, and generate revenue, I’m ready to start immediately.

I am a reliable and detail-oriented Virtual Assistant with 1 year of experience in recruitment and home care scheduling. I have assisted businesses by managing daily operations, coordinating schedules, sourcing qualified candidates, and ensuring smooth communication between clients, caregivers, and tea-----------mbers.As a Home Care Scheduler, I have experience creating and managing caregiver schedules, handling shift changes, coordinating coverage for open visits, communicating with staff and clients, and maintaining accurate scheduling records. I understand the importance of organization, time management, and quick problem-solving in ensuring quality care ----------- recruitment, I have sourced candidates, screened resumes, scheduled interviews, and maintained applicant records. I am proactive, highly organized, and committed to delivering quality work. I thrive in fast-paced environments and am dedicated to helping businesses stay organized, productive, and successful.

Detail-oriented and tech-savvy professional with a solid background in customer support, technical assistance, and administrative operations. I also have experience working as a Virtual Assistant, where I focused on data entry and website content management using Webflow, helping clients maintain an organized and updated online presence.

I provide seamless support across email, chat, and phone channels, ensuring smooth communication and top-tier customer satisfaction. I'm proficient in tools like Slack, Zendesk, Google Workspace, and various CRM platforms, and can handle inbox and calendar management, document preparation, refund processing, and client coordination with efficiency and attention to detail.

Beyond support, I have working knowledge of graphic design and have assisted in basic Facebook marketing tasks when needed. Known for being a quick learner and effective problem-solver, I take pride in delivering consistent, high-quality results.

Let’s work together to streamline your day-to-day operations and support your growing business.

I am a reliable and detail-oriented Virtual Assistant with experience in data entry, telemarketing, email management, and customer service, handling both inbound and outbound communications via phone and email.

I have one year of experience managing inbound and outbound calls, assisting customers with claims processing, insurance-related inquiries, medical prescription orders, and delivery scheduling within the healthcare sector. I am skilled at providing clear, professional support while maintaining accuracy, confidentiality, and excellent customer satisfaction.

I am highly organized, adaptable, and comfortable working in fast-paced environments. I take pride in delivering timely follow-ups, maintaining accurate records, and supporting teams to ensure smooth daily operations.

I am available to work full-time or part-time, Monday through Friday, and can support teams operating in PST, CST, and EST time zones. I work remotely. I am dependable, committed, and ready to contribute to your team’s success.

Inbound Sales Team Lead Skills:
Leadership & Team Management: Ability to motivate, guide, and support the sales team to meet targets.

Sales Expertise: Strong understanding of inbound sales techniques, lead qualification, and closing deals.

Communication: Excellent verbal and written communication skills to coach tea-----------mbers and interact with clients.

Performance Monitoring: Track team KPIs, analyze sales data, and implement improvement strategies.

Problem-Solving: Quickly address team or customer issues to ensure smooth sales operations.

Training & Development: Conduct training sessions to enhance the team’s skills and product knowledge.

CRM Proficiency: Experience with CRM tools to manage leads, monitor pipeline, and report on sales metrics.

Customer-Centric Mindset: Ensure that sales strategies align with customer needs and satisfaction.

Customer Service Representative Skills:
Effective Communication: Clear and empathetic communication with customers via phone, email, or chat.

Problem Resolution: Ability to quickly understand customer issues and provide appropriate solutions.

Product Knowledge: Deep understanding of the products or services to assist customers accurately.

Patience & Empathy: Handle difficult customers calmly and respectfully to maintain positive relationships.

Multitasking: Manage multiple inquiries simultaneously while maintaining quality service.

Technical Skills: Use of customer service software, CRM systems, and basic computer proficiency.

Time Management: Prioritize tasks to meet service level agreements and reduce response times.

Team Collaboration: Work effectively with sales, support, and other departments to resolve customer concerns.

"I am a dedicated customer service representative with a strong ability to build relationships and win clients’ trust. Throughout my experience, I have developed effective communication skills that allow me to understand customer needs, resolve concerns efficiently, and turn potential leads into loyal clients. My strength lies not only in providing excellent service but also in creating meaningful connections that help businesses grow and maintain long-term partnerships.

Aside from my expertise in customer service and client acquisition, I have a deep passion for creative editing and digital content creation. I enjoy producing engaging vlogs and enhancing photos and videos for entertainment and promotional purposes. Using tools such as CapCut, Adobe Photoshop, and Alight Motion, I create visually appealing and high-quality content that captures attention and communicates messages effectively.

In addition, I actively manage social media platforms including TikTok, Instagram, YouTube, and Facebook. I understand the importance of consistency, creativity, and audience engagement in building a strong online presence. By combining strategic communication skills with creative editing abilities, I am able to help brands grow their visibility, strengthen their digital presence, and connect authentically with their target audience."

I have a solid background in calls, lead generation, and administrative tasks.

Hi there!

I’m Edmarie, a dedicated and reliable Virtual Assistant with over 3 years of freelance experience helping businesses stay organized, generate leads, and improve customer communication.

Hi, my name is -----------, and I bring over eight years of experience in the healthcare revenue cycle, with the past three years focused specifically on AR follow-up specialized in outbound calls.
In my current role, I handle everything from insurance claim follow-ups and appeals to billing-related tasks, making sure that claims are resolved efficiently and accurately. I work closely with payers to reduce aging AR and speed up reimbursements, while also digging into denial trends to help prevent them in the future.
Over the years, I’ve developed a solid understanding of the full revenue cycle—from charge entry and claim submission to denial management and collections. I’ve also worked with various tools and platforms like tools you’ve Epic, Meditech, Availity portal, Cerner athena health.
What I enjoy most is problem-solving—especially when it comes to challenging denials or delays. I like to figure out what went wrong, fix it, and make sure it doesn’t happen again.
I'm passionate about contributing to a team that values accuracy, accountability, and continuous improvement.

I am seeking a Virtual Assistant position where I can leverage my organizational, communication, and support skills
Six (6) years of experience in BPO on-site and work-at-home setup
Niche: Customer Support and Back Office, Administrative Task, Cold Calling/Appointment Setting.

I’m Bea Arroyo, an Elite Outbound Sales Specialist with proven experience in cold calling, lead generation, and appointment setting. I handle-----------strategic calls daily, consistently converting prospects into qualified leads and revenue opportunities.

I specialize in:
• High-volume cold calling & outbound sales
• Lead generation & prospect qualification
• Appointment setting with decision-makers
• Pipeline building & consistent revenue growth

I take pride in representing your brand professionally, engaging prospects effectively, and delivering measurable results. My goal is simple: fill your pipeline, grow your sales, and maximize ROI.

If you’re looking for a reliable, results-oriented sales professional who can hit targets and keep your business growing, let’s connect!

A dedicated, committed and reliable professional to every tasks and responsibilities being assigned making sure that results are being delivered in a timely manner. I aim to provide both customer and client satisfaction where I contribute my strong knowledge and strategic insights to help the business grow and succeed.

I am very passionate on email management, chat support, inbound and outbound calls ensuring that clients and customers' inquiries are being address and issues are being resolved. I have an excellent communication skills both written and spoken as these are my ways to capture the hearts of my customers. I have high attention to detail skills and very organized when it comes to providing accurate information.

Professional Skills:
-Bookkeeping using Intuit QuickBooks Online
-Email Management
-Chat support
-Doing inbound and outbound calls

Industry Expertise:
-Accounting and Financial Software
-Customer Service and Technical Support
-Remote Administrative Support

Software Expertise:
-QuickBooks
-Salesforce
-Microsoft Word
-Microsoft Excel
-Microsoft Office
-Google Drive
-Slack
-Google Sheets
-Google Ai or Gemini
-Chat GPT
-Grammarly
-Ai Summarizer and Paraphraser tools
-Canva
-Capcut

Social Media Expertise:
-Facebook
-Instagram
-Tiktok
-Twitter X
-Threads
-Telegram
-Whatsapp
-Snapchat
-Viber
-LinkedIn

I have always put effort in everything that I do because I wanted to help the business and the clients to succeed as I owe them as the very big asset to every organization or industry.

You may feel free to message or email me on how we can discuss about it. I am very open to any opportunities.