Mary

Shopify Email Support /Order Fulfillment and Management

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Overview

Looking for full-time work (8 hours/day)

at $4.31/hour ($832.00/month)

Associates degree

Last Active

July 3rd, 2026 (yesterday)

Member Since

April 1st, 2017

Profile Description

I'm a seasoned ecommerce Virtual Assistant with over 8 years of hands-on experience supporting Shopify, WooCommerce, and Magento stores. I specialize in dropshipping operations, order management, and customer support — and I'm comfortable jumping into fast-paced environments where things move quickly and priorities shift. I take ownership of my work, need minimal supervision, and genuinely enjoy picking up new tools and processes along the way.

Ecommerce & Dropshipping
Shopify · WooCommerce · Magento · AliExpress · Alibaba · Taobao · CJ Dropshipping · Oberlo · Dropified · HyperSKU · DSers · MassFulfill

Order Management & Fulfillment
Order processing · Tracking · Fulfillment · Returns & refunds · PirateShip · Shippo · 17Track

Customer Support
Zendesk · Freshdesk · Gorgias · GrooveHQ · ReAmaze · Zoho Mail · Recharge · Email support (fluent English)

Productivity & Collaboration
Google Suite · Microsoft Office (Word & Excel) · Trello · Slack · Zoom · Dropbox

Social media moderation (Facebook & Instagram)

Other Tools
Namecheap · Phoenix CRM · ChatGPT · DeepL · Claude AI

Work Style
Highly adaptable and self-directed. I welcome challenging work because I see every new task as a chance to grow. My goal is simple: get things done efficiently, communicate clearly, and make my client's life easier.