Charmaine

Administrative & Operations Support Specialist

40 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 20th, 2026 (4 days ago)

Member Since

May 24th, 2025

Profile Description

I am an Administrative & Operations Support Specialist with over 8 years of professional experience supporting business operations, help desk teams, and administrative functions in the BPO/MSP industry.

Throughout my career, I have developed strong skills in workflow coordination, ticket management, documentation, reporting, calendar and email management, and client communication. I am experienced in monitoring KPIs, preparing performance reports, coordinating with cross-functional teams, and ensuring smooth day-to-day operations while maintaining excellent service standards.

I am proficient in Microsoft 365, Outlook, Excel, Teams, Google Workspace, Autotask, Syncro, TeamViewer, Remote Desktop Manager, Microsip, Zoom, Canva, and other productivity tools. I am highly organized, detail-oriented, and able to work independently in remote environments while meeting deadlines and handling multiple priorities.

I am committed to delivering reliable administrative support, improving operational efficiency, and providing excellent customer service. I am eager to contribute my experience and become a valuable member of a growing team.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
28
Gender
Female
Website
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Address
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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