
CSR, Scheduling and Quality Assurance
Experienced Virtual Assistant with a strong background in Customer Service, Quality Assurance, Sales, Lead Generation, Job Assigning, Complaints Management, and Retention. With over 6 years in customer-focused roles, I am skilled in delivering high-quality support across multiple channels and managing complex customer interactions. Additionally, I am well-versed in managing payment discrepancies, ensuring accurate records, and liaising with finance teams for timely resolutions. My ability to han