Real Estate Virtual Assistant

I have experienced in handling 6 different properties which involves overseeing daily operations, including bookings, guest communication, maintenance and cleaning. I ensure that the property is well maintained and guest satisfaction is our top priority.

I'm skilled in writing Standard Operating Procedure which ensures consistency and quality in task execution wherein it gives a clear instructions for team members having improved efficiency and also reduce errors.

My Customer service skills in short term rental business involve effectively addressing guest inquiries, resolving issues, and providing a seamless experience from booking to checkout. I see to it that there would be clear communication, quick response time and always have a friendly, professional attitude to create a welcoming and stress-free environment for guests.

I have experienced in creating high quality listing optimisation to maximise visibility and bookings. I regularly ry update the listing to reflect current amenities, local attractions and guest reviews to increase occupancy rates and revenue.

I'm adept in using Trello as a project management tools by organising tasks, tracking progress and improving team coordination. Iy also helps manage guest communication, cleaning schedules, and reservations efficiently.

I'm adept in using Asana as a project management tools by organising tasks, setting deadlines and tracking team progress. It also simplifies managing bookings, handling maintenance and ensuring efficient operations.

I handled 6 different properties like cabin/ vacations houses that provide short term rentals.