Jamina

Social Media|Reddit VA|Customer Support|CRM Email Marketing

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Overview

Looking for full-time work (7 hours/day)

at $7.00/hour ($1,078.00/month)

Bachelors degree

Last Active

March 21st, 2025 (yesterday)

Member Since

July 20th, 2024

Profile Description

Social Media Engagement Specialist working on different platforms like Reddit, Facebook, TikTok, Twitter and a virtual assistant that graduated at Polytechnic University of the Philippines with the degree of Bachelor of Science in business administration major in Marketing Management and currently looking for a fullUpgrade to see actual info-time job with a solid year of experience in customer service doing inbound calls, outbound calls and live chat support. I'm also experienced in doing administrative tasks, clerical work, proficient in Google Suite and Microsoft Suite and worked as a marketing officer responsible for brand relation, social media management and overall marketing management and worked as CRM Marketing Communications Executive building email campaigns, SMS campaigns, PUSH notification using Adobe campaign / bloom reach / go airship and responsible for email marketing send out.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

I've been working to assist, answer and solve customer's concerns and problems, execute live chat support with clients and make sure to quickly get the help they need.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

I have a solid 5-year experience using Microsoft Excel working as a Marketing Assistant, Senior Payment officer, Customer Protection Analyst and CRM.

Customer Support » Customer Service

Experience: 1 - 2 years

Worked as Customer Protection Analyst for more than a year in a UK-based company and was promoted as CRM Marketing Specialist. My responsibility was to assist, answer and solve customer's concerns and problems, execute inbound calls, outbound calls and live chat support with clients and make sure to quickly get the help they need.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Worked as Customer Protection Analyst under compliance team working with KYC and AML concerns for the company, to lessen the risks and evaluate customers.

Customer Support » Social Media Moderation

Experience: 6 months - 1 year

I've worked as a Marketing Assistant responsible for overall marketing of the brand travelex and hawkbags. Assigned to manage social media and make engagements with customers. Schedule postings and interact with customers online and work closely with creatives team.

Customer Support » Content Management

Experience: 6 months - 1 year

Manage and schedule contents and social media postings with brands as marketing assistant and coordinating with graphic artists.

Office and Administration » Attention to Detail

Experience: 5 - 10 years

High attention to details while working efficiently

Customer Support » Phone Support

Experience: 1 - 2 years

Worked as Customer Protection Analyst for more than a year in a UK-based company and was promoted as CRM Marketing Specialist. My responsibility was to assist, answer and solve customer's concerns and problems, execute inbound calls, outbound calls and make callbacks and check-ins with clients and make sure to quickly get the help they need.

Marketing » Social Media Management » Social Media Engagement

Experience: 6 months - 1 year

Handle different social media accounts for different brands/ companies, engaging to inquiries, knowledgeable with many platforms with a strategic plan to engagements. (Proficient with Reddit, Facebook, Tiktok, X, Instagram)

Customer Support » Customer Relationship Management

Experience: Less than 6 months

Got promoted as CRM Communications Executive responsible for overall communication execution of the company, send out email marketing campaigns and other type of campaigns using Adobe.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan City

Tests Taken: IQ
Score: 119: DISC
Dominance: 39
Influence: 42
Steadiness: 14
Compliance: 5: English
C2(Advanced/Mastery)