John
*E- commerce |*Customer Service Representative |* Appointment Setter
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
December 6th, 2024 (569 days ago)
Member Since
April 19th, 2024
Profile Description
*Customer Service Representative
*Appointment Setter
* ePerformax Contact Centers and BPO.
*4 amazing years of experience in this industry.
Expertise
- PROFESSIONAL SPEAKING ABILITY
- CUSTOMER SERVICE
- APPOINTMENT SETTER
- DATA MANAGEMENT
- WEB RESEARCH
- vast knowledge on E-COMMERCE PLATFORMS such as
*Shopify
*Zendesk
*Freshdesk
*Gorgias
*Promax (Auto Dealership)
*GoToJive
*8x8
Oracle Netsuite
***WHY CHOOSE ME***
- I focus on providing VALUE to all of my Clients and earning their TRUST. The Client's Reviews and Feedbacks on my Profile are immensely important to me and the value that I provide.
- Over-Delivering. This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying WOW
- I have a great passion for providing Satisfactory Customer Care Services to those who need them, as I strive to be a resourceful person in any work I am involved in. Over the years, I have acquired new skills working as a Customer Service Representative.
- I am ready to learn, listen and deliver my work in a professional and timely manner. I have full confidence in my abilities and skills, and I will keep all the information confidential.
Top Skills
Marketing » CRM » NetSuite CRM
Experience: 1 - 2 years
Oracle NetSuite was our primary CRM in handling, editing, cancelling, modifying and tracking orders. This is also the CRM that we use to manage the flow of our system in order for us to have a smooth transaction between our Customer.
I have used Zendesk as our ticketing platform in dealing and solving different customer inquiries about the product that our company was offering. I was also able to do some basic and average operations like issuing refunds and replacements based on the company's policy.
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
I've worked for Shopify as a Customer Service. During my work, I was able to handle an average of 30 calls in an 8-hour shift. I also handled several customer issues such as product questions, feedback disputes, returns/refunds, item not received cases, and credit processing issues.
Other Skills
Customer Support » Customer Service » Gorgias
Experience: 1 - 2 years
I've worked as a Customer Service in a company using Gorgias and Zendesk. During my work, I was able to use this ticketing platform in handling, editing, cancelling and tracking orders as well.
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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