Pamila

Service Coordinator / Service Support Officer / Virtual Assi

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Overview

Looking for part-time work (4 hours/day)

at $6.72/hour ($640.00/month)

Bachelors degree

Last Active

May 18th, 2026 (33 days ago)

Member Since

February 6th, 2024

Profile Description

I’m an experienced professional with over four years in service coordination, customer support, and administrative management. In my previous role as a Scheduler/Service Coordinator at Hirotec, I handled technician scheduling, maintenance coordination, and ensured compliance with company standards. I was also responsible for managing purchase orders, processing timesheets, and tracking performance metrics to improve operational efficiency. Prior to that, I worked at Metropolitan Plumbing and Alight Solutions, where I developed skills in auditing, data analysis, and customer service. With a strong ability to problem-solve and work independently, I’m proficient in tools like Salesforce, Google Sheets, and Pronto Xi, and thrive in dynamic environments.

Top Skills

Office and Administration

Experience: 6 months - 1 year

Office and Administration » Data Entry

Experience: 2 - 5 years

Entering customer account information into the CRM. Transferring data from the CRM to the Google spreadsheet. Inputting invoice information to Laserfiche system.

Customer Support » Customer Service

Experience: 2 - 5 years

Answer account inquiries. Assist customers with customer concern. Assess and analyze information to identify account issue and provide appropriate resolution. Assist customer on setting up appointment with the appropriate person for their concern.

Other Skills

Office and Administration » Calendar Management

Experience: 6 months - 1 year

Facilitating efficient calendar management by scheduling appointments within the company and coordinating with external clients.

Office and Administration » Email Management

Experience: 1 - 2 years

Providing business support by managing email communications, addressing client inquiries, maintaining professional correspondence with clients, and collaborating effectively with colleagues via email.

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Create booking appointment for a technician for the customer. Call customers for their web booking request for additional and accuracy of the information Assist payment for quote acceptance for the service. Cancel or edit timeframe for the appointment.

E-Commerce » Inventory Management » Auditing

Experience: 1 - 2 years

Audits booked technician’s work per job done and ensure that job was done in compliance to Australian regulations

Real Estate » Appointment Setting

Experience: 1 - 2 years

Allocating work and scheduling technicians and subcontractors Planning and coordinating maintenance activities Create booking appointment for the customer who needs our technician's service

Office and Administration » Google Sheets

Experience: 1 - 2 years

Creates file where data will be stored

Office and Administration » Data analysis

Experience: Less than 6 months

Assess and analyze information to identify account issue and provide appropriate resolution

Office and Administration » Calendar Management » Scheduling

Experience: 2 - 5 years

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tarlac, Tarlac

Tests Taken: IQ
Score: 100: DISC
Dominance: 16%
Influence: 9%
Steadiness: 49%
Compliance: 27%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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