Email and Social Media Manager | Customer Care Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 11th, 2026 (17 days ago)

Member Since

November 20th, 2023

Profile Description

Hi, I’m Cha! Highly skilled and dedicated Administrative and E-Commerce Assistant with five years of comprehensive experience in providing exceptional email and voice support. Eager to leverage my expertise in customer service to excel in a Customer Service Representative role, Virtual Assistant position, or any administrative tasks.
Dedicated to effective communication and problem-solving for organizational success.

With my 6 years background in journalism, I was able to use my equipped knowledge and skills in working as a customer care assistant. I have an experience as well as a back office support wherein I helped in replying to emails, Shopify, Hootsuite, Lazada, Shopee and TikTok chats.



I have knowledge as well in using Netsuite such as raising sales order, purchase order or transfer orders. Additionally, I have experience in processing Lazada, TikTok, Amazon and Shopee orders.



I always aim to be excellent in everything I do and make sure I provide what the client needs. It is an achievement for me to see that I am able to fulfill the tasks given to me.




If you’ll allow me to help you grow your business, below are my skills for your reference:



- Outstanding Customer Service

- Good Communication Skills

- Detail Oriented

- Organized and Punctual

- Flexible

- Problem Solver

- Able to quickly adapt new concepts

- Excellent Verbal and Written Skills - Proficient with Canva, Salesforce, Microsoft Office Suite and Google Workspace

- Familiar with Netsuite, Shopify, Shopee and Lazada E-Commerce Stores