Cristine

E-commerce Customer Service VA | Shopify, Gorgias, Order Tracking, Refunds

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Overview

Looking for full-time work (8 hours/day)

at $8.16/hour ($1,554.34/month)

Bachelors degree

Last Active

June 19th, 2026 (yesterday)

Member Since

November 7th, 2023

Profile Description

Turning inquiries into solutions, one happy customer at a time.

Your satisfaction, my mission. Exceptional service guaranteed!

I handle customer inquiries efficiently, manage order tracking and updates, and process refunds and returns with accuracy. I’m experienced in resolving issues, handling complaints, and ensuring every customer feels heard and valued.

Tools & Applications
I am proficient in a variety of tools and applications, including:
Shopify, Gorgias, Zendesk, Freshdesk, HubSpot CRM, Stripe, PayPal, Klaviyo, Google Workspace (Gmail, Docs, Sheets), Slack, Zoom, Trello, Asana, and Canva.

Why Work With Me?
I am detail-oriented, reliable, and easy to work with. I adapt quickly to new systems and workflows, and I always aim to provide efficient, friendly, and professional support. My goal is to help you retain customers, reduce workload, and improve your overall customer experience.

Let’s Work Together
If you're looking for a dependable customer service VA who can support your business and take care of your customers, feel free to send me a message. I’d love to be part of your team!