Maria
Customer Experience Specialist and Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.20/hour ($1,000.00/month)
Bachelors degree
Last Active
December 11th, 2024 (563 days ago)
Member Since
June 1st, 2023
Profile Description
I am an experienced Customer Service Specialist & Virtual Assistant admin support based in the Philippines. I have 8+ years of experience in a BPO/call center setting with a combination of Inbound and outbound calls plus 2 years of background being a Virtual Assistant. Overall my work background shows my proven ability to foster customer relations and interpersonal skills while meeting the company goals and expectations. Equipped with self-motivation and the proper skill set,
I am confident and excited to serve you, my future client. Let's work together to achieve your goals.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
Expert in providing the best customer experience.
Office and Administration
Experience: 1 - 2 years
Acted as general virtual assistant and admin support for a client in the Solar panel Industry. Tasks mainly were to process and maintain sales orders via NetSuite app
Office and Administration » Microsoft Word
Experience: 1 - 2 years
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: Less than 6 months
Chat Support Representative for 2 years in a motor insurance account
Marketing » CRM » NetSuite CRM
Experience: Less than 6 months
Processed sales orders via Oracle Netsuite Application
Marketing » Telemarketing » Inbound Sales
Experience: 1 - 2 years
Answers customer's product inquiries and convert them into sales
Customer Support » Email Support
Experience: 1 - 2 years
Handled chat and email inquiries on customer disputes about billing and insurance details
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa City, Laguna
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 49%
- Influence: 17%
- Steadiness: 11%
- Compliance: 23%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.