Godfrey
Financial Service Specialist/ Technical Support/Customer Service Representative
Verified
With Timeproof
Overview
Looking for any work (8 hours/day)
at $4.16/hour ($800.00/month)
High school diploma
Last Active
June 29th, 2026 (today)
Member Since
November 7th, 2022
Profile Description
Dispute Resolution / Chargeback Management
I’ve handled high volumes of disputes across multiple payment processors, focusing on:
- Preventing chargebacks through proactive customer communication
- Investigating cases using data and transaction history
- Submitting strong, evidence-based responses to improve win rates
- Reducing refund losses and protecting revenue
Customer Service
Experienced in fast-paced support environments where customer experience matters:
-Clear, professional communication that de-escalates tense situations
- Quick response times (minutes, not hours)
- Turning complaints into retained customers
- Handling Shopify / eCommerce-related concerns (orders, refunds, tracking, etc.)
Technical Support (BPO Experience)
Strong troubleshooting background with the ability to:
- Diagnose issues efficiently and guide users step-by-step
- Simplify technical problems for non-technical customers
- Maintain patience and clarity under pressure
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Office and Administration » Analytical
Experience: 5 - 10 years
Customer Support » Customer Service » Chargeback Analysis
Experience: 2 - 5 years
Been with Chime (a leading US fintech company) for three years
Other Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Been with Comcast and Sunrun Company
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Victorias, Negros Occidental
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 41
- Influence: 9
- Steadiness: 16
- Compliance: 34
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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