Good day!
I am a results-driven and seasoned Real Estate Virtual Assistant, dedicated to streamlining property management workflows. My expertise includes:
• Maintaining Cash Flow: Monitoring rental payments, sending timely reminders, and negotiating payment plans.
• Administrative Expertise: Handling a wide range of administrative tasks, allowing you to focus on core business activities.
• Exceptional Customer Service: Providing professional and empathetic communication with tenants and property owners.
• Work Order Management: Creating work orders, tracking progress, and ensuring timely completion of repairs.
• AppFolio Savvy: Leveraging my knowledge of AppFolio to streamline processes and data management.
• Bookkeeping: Trained in bookkeeping using QuickBooks Online.
Here's what I can do for you:
• Property Management
- Rent collection
- Daily reports
- Maintenance coordination
- Leasing - generate leases, security deposits, showings.
- Bookkeeping - manage invoices - reconcile payment received
• Administrative tasks
- Data entry and internet research
- database/ CRM
- daily reports
- update all transactions
- data mining
- Online file Organization using Dropbox, Google Docs and spreadsheets
• Handle your phone calls,
- answer customer inquiries - using ring central, Viber, HubSpot, google voice
- process requests
- handle bookings, property inquiries
• Process billings and invoices
- create/generate invoices
- process e - payments
- reconcile payments
- manage delinquents
- manage card transactions
Experience: Less than 6 months
Experience: 1 - 2 years
I worked as a virtual assistant at a real estate company for over a year, serving as a front desk assistant and delinquency coordinator. My major tasks included processing rental applications, data entry, communicating with tenants and prospects, and ensuring tenants pay rent on time.
Experience: 5 - 10 years
I worked in BPO for over 7 years. I started as an agent for different accounts and eventually was promoted to Quality Assurance Analyst.
Experience: 1 - 2 years
I worked as a virtual assistant at a real estate company for over a year, serving as a front desk assistant and delinquency coordinator. My major tasks included processing rental applications, data entry, communicating with tenants and prospects, and ensuring tenants pay rent on time.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
I worked as a Quality Analyst for a BPO company for 3 years, ensuring agents adhered to the policies and procedures of both the company and partnered accounts.
Experience: 5 - 10 years
I am an artist myself. I draw, create house projects using SketchUp Pro, and do graphic design through Adobe and Canva.
Experience: 2 - 5 years
Working in a BPO involves email support in addition to the usual phone calls. As a real estate virtual assistant, I was also responsible for answering questions and addressing concerns through email.
Experience: Less than 6 months
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