I have 5+ years of experience across supply chain, customer service, collections, and integration/project support, with a strong focus on operations, client communication, and problem-solving.
• Supply Chain Operations Management– Renascence Asia Pacific Inc. (2023–Present)
Coordinating with international shippers and consignees, arranging deliveries, booking transport, and handling invoicing—demonstrating strong logistics and supply chain coordination skills.
• Collection Specialist / Admin Analyst – Atome (2021–2023)
Managed collections and account resolution, including calls,
• Integration Consultant
WNS Manila (2020–2021)
Handled project coordination and system integration support, including project management, installation, testing, and supporting trading systems. I work closely with stakeholders to ensure smooth implementation and operations.
• Customer Support & Operations – Neuron Credit (
Supported payment validation and reconciliation, handled escalated customer concerns across
• Customer Service Representative – SPi Global (2017–2019)
Managed inbound calls and dispute resolution, assisting customers with transaction issues and delivering accurate, timely support.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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