Joan

Customer Service email and chat support

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.38/hour ($640.00/month)

Associates degree

Last Active

June 21st, 2024 (728 days ago)

Member Since

October 16th, 2020

Profile Description


Experienced professional well-versed in utilizing Shopify, Gorgias, Slack, and Hubstaff for efficient and streamlined operations. Adept at leveraging these platforms to enhance productivity, communication, and overall organizational effectiveness.

Top Skills

Experience: Less than 6 months

Dedicated Shopify customer support specialist with a focus on delivering exceptional service and resolving inquiries efficiently. Proficient in utilizing Shopify's features to assist customers, process orders, and ensure a positive shopping experience. With the help of Gorgias platform.

Experience: Less than 6 months

I am skilled in using Google Sheets for data management, analysis, and reporting. I have experience in creating complex spreadsheets, using functions and formulas to manipulate data, and generating detailed reports. Additionally, I am proficient in collaborating with team members in real-time using Google Sheets, which enhances productivity and ensures data accuracy.

Experience: Less than 6 months

Dedicated Gorgias customer support professional, committed to providing friendly and efficient assistance to ensure a positive user experience.

Other Skills

Experience: 1 - 2 years

Proficient in Zendesk for delivering top-notch customer support. Adept at leveraging Zendesk tools to streamline ticketing, enhance communication, and ensure exceptional customer satisfaction.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
39
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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