French
Technical & Customer Support Specialist | Shopify | Salesforce | Jira | Remote-R
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
June 6th, 2026 (4 days ago)
Member Since
March 26th, 2020
Profile Description
About Me:
Customer support specialist with 5+ years of remote experience handling high-volume
I've worked with Shopify, Salesforce, and Zendesk, and I know how to keep customers happy while keeping operations clean.I build SOPs, document bugs in Jira, manage CRM records accurately, and flag patterns before they become bigger problems. I don't just close tickets — I follow through.
Currently also supporting technical troubleshooting on web and mobile platforms, and expanding into QA and data reporting.
Tools & Skills: Salesforce · Zendesk · Shopify · Jira · Excel · Google Sheets · Notion · Slack · Zoom · Google Workspace · Microsoft Office · Zapier (basic)
Channels:
Top Skills
Marketing » Email Marketing
Experience: 1 - 2 years
Office and Administration » Transcription
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 1 - 2 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Danao City, Cebu
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 31
- Influence: 7
- Steadiness: 33
- Compliance: 29
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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