Detail-oriented Sales Operations and Lead Generation Specialist with 6+ years of experience supporting sales teams through prospect research, lead qualification, CRM management, and data-driven reporting. Adept at identifying new business opportunities, improving pipeline visibility, and optimizing sales processes to enable more effective decision-making.

? Create a visually appealing dashboard from raw data.
? Attend weekly and daily staffing review meetings with management and forecast / scheduling analysts detailing previous and current week's performance and forecasted performance of remainder of current week and next week, while also identifying risks.
? Manage intraday service level acceptable goals.
? Monitor real-time adherence to schedules for call center associates.
? Initiate escalation procedures when KPI thresholds are exceeded.
? Manage associate call-in line and update schedules to reflect accurate intraday projections.
? Recommend overtime or downtime based on day of performance
? Provide day of impact analysis for outages, staffing shortages, and other unplanned events.
? Approve real-time request for offline events.
? Communicate effectively with internal and external customers in accordance with the company's policies, procedures, guidelines, and common practices.
? Stay current on internal policies and procedures.
? Effectively communicate with peers and those we support in the business to ensure high quality and timely completion of work requests.
? Administration of intraday schedule changes.
? Scrub leads sheet to extract valuable contacts and upload it into five 9.
? Create and manage campaigns in Five 9.
? Create and schedule reports in Mitel.
? Create and schedule reports in dialpad.

Tired of manual data entry, mismatched spreadsheets, and outdated reports? As a Technical VA, I automate chaotic data sources into seamless, real-time insights using ----------- workflows and Looker Studio dashboards – so you focus on decisions, not drudgery.

I build no-code automations that pull from APIs, Google Sheets, CRMs, or emails; clean/transform data; and push live visuals to dashboards. No more copying-pasting or waiting for updates.

Key deliverables:
Custom autmotion workflows: E.g., auto-sync ecomm orders from Shopify to Sheets, trigger Slack alerts on thresholds.
Looker Studio dashboards: Real-time views of KPIs like sales trends, maintenance costs, or fleet performance – pulling from multiple sources.
Integration expertise: Google Workspace (Sheets, Apps Script, Looker), Power Automate, Power BI, SAP ERP for end-to-end automation.

Proof from past roles:
Developed automated Preventive Maintenance Systems at Archon Philippines using Power Automate/Microsoft Lists and Google Workspace/Looker Studio – streamlined scheduling for 70+ vehicle fleets.
Created Power BI dashboards at Davao International Container Terminal to track weekly costs by equipment/parts – improved accuracy and reduced manual verification time.
Managed data-driven inspections and designs at NIA, including AutoCAD flood gates and supplier spec verifications.

D----------- if your data's a mess – let's automate it today.

A detail-oriented Business Analyst with proven experience in transforming complex datasets into actionable reports and presentations for both internal teams and external clients. Expert in Microsoft Excel, including Pivot Tables, VLOOKUP, and Index Queries, with a strong aptitude for designing insightful data visualizations and collaborating with tea-----------mbers to deliver clear, data-driven recommendations.

I am licensed Chemical Engineer with solid professional experience of at least 4 years in Quality Assurance, Project Management, and People Management experience in a Pharmaceutical Manufacturing Industry.

Data Analyst | Social Media Analyst | Senior Research Analyst

Highly organized and detail-oriented professional with a strong background in data analysis, regulatory compliance, and project management. Proven ability to manage complex datasets, ensure adherence to government standards, and prepare comprehensive operational reports for key stakeholders.

Skilled in leveraging tools such as Looker Studio, -----------, Google Workspace, and Microsoft Office to optimize workflows and provide high-level analytical support.

Data Science graduate with practical experience in dashboard development, data cleaning, and business intelligence reporting using Microsoft Power BI, Looker Studio, Python, and Google Sheets. Experienced in handling operational datasets, KPI visualization, and preprocessing workflows in a real-world business environment.

Category & Key Account Management professional with 5 years of experience across leading e-commerce and logistics platforms in the Philippines, including Lazada, GrabFood, and Growsari. Proven track record managing vendor and brand partnerships across FMCG, General Merchandise, Electronics, and Fashion categories, driving topline and margin growth through data-led commercial strategies, business reviews, and joint business planning.

Looking for opportunities in a new industry!

IT Specialist with 8+ years of hands-on experience in enterprise systems support, network infrastructure, and database management. In recent years, has expanded into Data Analytics self-developing Python-driven validation pipelines, GCP CloudSQL migrations, and executive-level Looker Studio dashboards that optimize operational efficiency for cross-functional teams.

I am a Quality Analyst with over 5 years of experience in contact center operations, specializing in QA evaluation, reporting, and process monitoring.

My work focuses on reviewing customer interactions, ensuring compliance with QA standards, and supporting operational decision-making through structured reporting and dashboards. I have experience working with Excel-based reporting systems, including linked files used for centralized monitoring of QA schedules, agent allocations, and coverage tracking.

I am skilled in identifying performance patterns, tracking compliance metrics, and organizing operational data to support QA leaders in managing workload distribution and audit coverage.

My goal is to provide accurate, organized, and efficient reporting support that helps teams improve visibility, consistency, and operational performance.

I am a results-driven Digital Marketing Specialist with experience in Facebook Ads, Google Ads, GoHighLevel, and Social Media Management. I help businesses generate quality leads, improve online visibility, and streamline their marketing systems through effective ad strategies, CRM automation, funnels, landing pages, and content management.

With hands-on experience in Meta Ads campaign setup, audience targeting, creative testing, lead generation, campaign optimization, and reporting, I focus on helping businesses attract the right customers and convert them into booked appointments or sales.

I am also skilled in GoHighLevel, including funnel building, workflow automation, calendar setup, CRM pipelines, email/SMS follow-ups, reputation management, and lead nurturing systems. Alongside paid advertising, I support businesses with social media content planning, scheduling, caption writing, basic graphic design, and performance tracking.

My goal is to help business owners save time, improve their marketing process, and achieve consistent growth through strategic advertising and automation.

I help businesses work smarter by automating processes and visualizing data with Zapier, Make, n8n, and Looker Studio—reducing manual work, improving efficiency, and integrating tools through APIs, webhooks, and dashboards.
What I Offer:- Workflow design and automation- Zapier, Make, n8n integrations- API and webhook connections- CRM, email, eCommerce automation- Looker Studio dashboard creation and reporting- Troubleshooting, documentation, and optimization
Who I Help:- Designed for organizations of every scale to boost efficiency, reduce mistakes, and achieve sustainable growth.- I help businesses turn complex data and repetitive tasks into streamlined, actionable systems, freeing up time for high-impact work.
Why Choose Me:- Combine automation with data visualization to make smarter, faster business decisions- Clear, reliable, and easy-to-use dashboards for teams and clients- Focused on results: efficiency, accuracy, and measurable impact