Executive Virtual Assistant | Administrative Task, Customer Support, Looker Stud

Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

High school diploma

Last Active

June 1st, 2026 (6 days ago)

Member Since

December 14th, 2025

Profile Description

With 6 years of experience in administrative support, customer service, management and daily operations from BPO industry and supervisory roles. A strategic partner — not just an ordinary assistant — who excels in chaos management, protects your time, manages complex workflows, and ensures seamless operations. I anticipate needs before they arise and take initiative.I manage complex calendars, aggressively prioritize high-value meetings, and politely decline low-priority requests. I filter, organize, and draft email responses, build and follow SOPs, ensure necessary briefings, links, and agendas are prepared in advance, attend meetings, take minutes, and track action items.Proactive and resourceful — I don’t wait for instructions to fix a problem. I’m highly organized, detail-oriented, and comfortable working in a fast-paced environment.

I CAN help you with:

EXECUTIVE & ADMIN SUPPORT

•Inbox & email management – Managed high-volume inboxes with a 24-hour response SLA, tracking messages daily and reducing missed or overdue emails by 90%.
•Calendar & appointment scheduling – Organized executive calendars, preventing scheduling conflicts and ensuring 100% attendance on priority meetings and deadlines.
•Meeting coordination – Coordinated meetings with internal and external stakeholders, preparing agendas and materials that improved meeting efficiency by 30%.
•Reports, documentation & data entry – Maintained organized reports and documentation with 99?ta accuracy, reducing file-search time by 50%.

CUSTOMER SUPPORT

???Email, chat & call support – Handled inbound and outbound support across multiple channels while following SOPs, maintaining 90%+ CSAT and consistent KPI performance.
•Customer issue & escalation handling – Resolved customer concerns efficiently, reducing escalations by 60% through clear communication and solution-focused responses.
•Follow-ups & response management – Tracked urgent follow-ups using Excel / Google Sheets, ensuring 95% on-time responses and zero unresolved requests.

OPERATION AND CRM
• Travel Management
• Financial Management
• CRM data management
• GoHighLevel contact & pipeline management
• Basic workflow and follow-up automation
• Tags, opportunities, and lead tracking

Tools I’ve used:

Canva, Google Workspace, Google Docs & Sheets, Trello, Microsoft, Gmail, Aha Innovations (GHL GoHigLevel), Zoom, MS Teams, CapCut, Excel, Data Studio & Looker Studio Expert, Slack, ClickUp, Excel, AWS Amazon

I’m detail-oriented, reliable, and easy to work with.
My goal is to reduce your workload, improve response times, and keep your systems organized so you can focus on growing your business.