Licensed Criminologist with extensive experience in security analysis, risk management, and investigative procedures. Adept at conducting in-depth research, surveillance, and intelligence gathering for security assessments. Strong analytical and administrative skills with a commitment to enhancing security measures and organizational safety

Competent virtual assistant with expertise in time management, communication support, and administrative duties. Adaptable, dependable, and focused on helping businesses stay organized.

Admin/Virtual Assistant

checking delivery documents
receiving of incoming purchase requests

Working as security install support at the -----------nt. I've honed my skills in setting up, adjusting, maintaining, and debugging several types of security systems for homes and businesses. In order to ensure the safety and security of client properties, I have worked with a variety of surveillance and alarm systems. I also adore
to get new knowledge about technology, such as cybersecurity. My decision to go toward certification training like CompTIA Security+ , Ethical hacking are instance of my dedication to education. I believe that the future of security lies in combining cybersecurity and physical security.

I am a licensed Criminologist in the Philippines with 10 years of experience in surveillance and security operations. I started my career in field investigation as a private detective, then transitioned into remote work as a CCTV Operator / Security Specialist, handling multiple sites internationally.

I am highly experienced in real-time monitoring, alarm handling, and incident reporting. I can manage up to 100 sites, respond quickly to alerts and alarms, and accurately assess suspicious activities.

I work efficiently using a dual/triple monitor setup, allowing me to monitor multiple cameras and systems simultaneously with better visibility and faster response.

I am capable of working independently with minimal to NO supervision while maintaining high accuracy and performance. I am confident working long 12-hour shifts and ensuring no critical event is missed.

My core skills include:
* CCTV monitoring and alarm response (high-volume sites)
* Incident reporting and escalation
* Identifying suspicious behavior and security threats
* Dispatching police and coordinating with authorities
* Voice-down warnings through CCTV systems
* Playback review and evidence documentation
* Creating and submitting IT tickets for system issues
* Communicating with clients when needed
* Monitoring different types of sites (warehouses, construction, condos, hotels, Airbnb, commercial and residential areas, schools, and more)

I also have experience handling employee time tracking and monitoring (Hubstaff), reviewing activity levels and reporting any irregularities to management.

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In addition to my security background, I am also a Canva Graphic Designer. I create clean, engaging, and professional visuals for social media, branding, and content marketing. I can help businesses maintain a consistent and attractive online presence.

I am reliable, detail-oriented, and committed to delivering quality work both in security operations and creative design.

I bring 7 years of experience in the BPO industry, with a strong background in Customer Sales, Customer Service, Technical Support, and Content Moderation. I also worked directly with ----------- for over 4 years, supporting both guests and hosts, which gave me in-depth exposure to global hospitality operations and high-volume customer interactions.

For the past 3 years, I have worked as a Virtual Assistant specializing in short-term rentals (Airbnb/STR). My experience includes end-to-end guest support, CCTV monitoring, guest screening, cleaning coordination, payment processing, and calendar management. I have supported property operations from check-in to check-out while ensuring smooth communication between guests, cleaners, and property owners.

With a strong foundation in customer service and hands-on STR operations, I'm known for my problem-solving skills, attention to detail, and ability to manage multiple tasks efficiently. I thrive in fast-paced environments and am committed to delivering excellent guest experiences while supporting business growth.

Core Skills:

Guest & Host Support
Short-Term Rental Operations
----------- Support
Calendar & Payment Management
Cleaning & Turnover Coordination
CCTV & Guest Screening
Customer Service & Technical Support


Tools:

Property Management & Booking Platforms:
iTrip | Eviivo | Hostfully | Airbnb | VRBO | -----------

Project Management & Productivity Tools:
----------- | Asana | ClickUp

Communication & Support Tools:
Slack | WhatsApp | Skype | JustCall | Avochato | GuestTalk | Loom

Payments & Financial Tools:
Stripe

Security & Smart Systems:
CLEAR | Ring (Camera) | Smart Lock Systems

Detail-oriented Virtual Assistant skilled in data entry, email management, internet research, file organization, and administrative support. Reliable, organized, and committed to delivering accurate and timely work while maintaining professionalism and confidentiality.

"Hi! I’m Anne, a reliable Virtual Assistant with experience helping businesses stay organized and efficient. I specialize in administrative tasks, email management, data entry, customer support, and social media management.

I’m skilled in Microsoft Office, Google Workspace, Canva, and various online tools, ensuring tasks are done accurately and on time. I’m proactive, detail-oriented, and committed to keeping clients updated at every step.

Looking for a dependable VA to streamline your operations and help your business grow? Let’s connect—I’d love to support your goals!"

With over five years of experience as a DevOps Engineer at SolarWinds, I am passionate about building and maintaining reliable, high available, and scalable infrastructure for the company’s internal and publicly facing systems and services. I have a solid foundation in Windows server administration, web app hosting on IIS, and Azure cloud infrastructure, as well as a strong proficiency in PowerShell scripting, SolarWinds monitoring tools, Akamai CDN, and Azure DevOps.

My expertise in these tools and technologies enables me to implement automation and monitoring solutions that optimize performance and scalability, as well as ensure security and compliance. I have successfully deployed and managed multiple web-based applications with uptime checks of more than 99%, and I have contributed to the continuous improvement of the DevOps processes and practices at SolarWinds.

Experienced Customer and Technical Support Specialist with 7 years of delivering outstanding support to international clients, including almost 3 years in Security Operations In addition of 2 years of Leadership Experience. Adept in hardware setup and configuration, as well as resolving critical operational issues. Possesses exceptional multitasking and computer proficiency to excel in fast-paced environments. Known for strong attention to detail, which is a critical skill in Security Operations. I'm seeking an opportunity to leverage expertise in fostering client relationships.

SURVEILLANCE OPERATOR I bring extensive experience in surveillance operations, having worked with major companies across the United States. My expertise spans a wide range of environments including storage facilities, apartment complexes, multi-family buildings, parking lots, retail shops, and construction sites. I have a strong track record of implementing effective security protocols, monitoring systems, and ensuring the safety and protection of assets and personnel. With a keen eye for detail and a proactive approach, I consistently deliver reliable and comprehensive surveillance solutions tailored to diverse client needs.