Highly adaptable professional with over six years of experience spanning sales support,
lead generation, and technical SEO analysis. Proven track record of managing high-
volume outreach, streamlining administrative workflows, and autonomously producing
complex business reports. Adept at client relations, calendar management, and remote
collaboration, offering a unique blend of strategic marketing skills and operational
reliability to help businesses scale remotely.

I am dedicated and customer-oriented professional with a strong ability to thrive in fast-paced environments. Known for being a quick learner who adapts rapidly to new challenges, tools, and workflows. Demonstrates a consistent commitment to delivering exceptional service, resolving issues efficiently, and maintaining a positive experience for clients and tea-----------mbers alike. Eager to contribute to dynamic teams where speed, precision, and customer satisfaction are top priorities.

Hi! I'm Princess Ann Manalo, an aspiring Administrative Support Virtual Assistant dedicated to helping businesses stay organized, efficient, and productive. I am currently pursuing a Bachelor of Science in Business Administration majoring in Marketing Management while continuously developing my skills in virtual assistance and business support.

What I can offer your business:
• Efficient email and calendar management to keep your schedule organized
• Accurate data entry and database management
• Online research and information gathering
• Document organization and file management
• Customer support through email and chat
• Administrative assistance that helps save time and improve productivity
• Reliable communication and attention to detail
• A proactive attitude and willingness to learn new tools and processes

Tools I use:
• Google Workspace (Google Docs, Sheets, Drive, Gmail, Calendar)
• Microsoft Office (Word, Excel, PowerPoint)
• Canva
• Cap Cut
• Zoom
• Google Meet
• Asana
• Notion
• Click Up
• Trello
• Metricool

I am proficient in these tools and continuously expand my knowledge through self-study, certifications in Data Entry and Advanced Email Management, and hands-on experience managing my own social media accounts. These experiences have helped me develop strong organizational, communication, and time-management skills.

As a Business Administration student majoring in Marketing Management, I continuously seek opportunities to improve my skills and learn new systems that can help businesses operate more efficiently.

If you're looking for a reliable, organized, and proactive Virtual Assistant who is eager to learn and committed to helping your business succeed, I'd love to connect and discuss how I can support your goals.

Hi! I’m Mae, and I help business owners stay organized and generate more clients.

I specialize in admin support and sales assistance, including:
• Calendar & email management
• CRM (GoHighLevel, Salesforce)
• Lead generation & appointment setting
• Customer support & data entry

With 4+ years of experience, I’m reliable, detail-oriented, and easy to work with.

Let’s connect—I’d love to support your business!

Dynamic and results-driven sales support and appointment-setting specialist with over 7 years of experience in B2B and B2C environments across the digital marketing, dental, SaaS, and customer service industries. Proven ability to generate qualified leads, build rapport with clients, and support high-performing sales teams through strategic outreach and CRM management. Adept in using tools like GoHighLevel, Vici Dial, Zoho CRM, and Zendesk, with a strong background in cold calling, digital marketing support, and administrative tasks. Recognized for exceptional communication skills, adaptability, and a strong work ethic in both startup and corporate settings. Passionate about driving growth, streamlining processes, and delivering outstanding client experiences.

I’m an Appointment Setter with experience in outreach, lead generation, and booking qualified appointments. I’m organized, responsive, and focused on converting leads into scheduled calls.

Expertise: Project Management, Administrative Support and Xero Bookkeeping

I help business owners and teams stay organized by managing projects, scheduling, data accuracy, and basic bookkeeping so they can focus on growing their business.

I'm all about helping busy founders and growing businesses stay organized and stress-free by handling the behind-the-scenes stuff so they don't have to.
Think of me as your right hand for all things ops and admin. I'll jump in on your schedules, follow-ups, and day-to-day tasks, keep your projects on track, and even handle the basic bookkeeping so your numbers stay tidy. Nothing falls through the cracks on my watch!
With me in your corner, you get to focus on the big-picture stuff while I take care of the details. Let's team up and get things moving

Here's what can I do:

Project Coordination which includes:
- Tracked project milestones
- Coordinated team deliverables
- Managed daily project updates
- Maintained project documentation
- Reviewed weekly data accuracy
- Tracking and reporting across 100+ active projects, reviewed 100+ weekly project data entries, and worked with cross-functional teams to support timely documentation, milestone updates, and deliverable tracking.

Administrative Support which includes:
- Performed data entry validation
- Organized digital documentation
- Responded to client inquiries
- Supported scheduling and reporting
- Managed email correspondence
- I managed inboxes using Gmail and Outlook, handling 20 to 50+ emails daily while ensuring zero missed messages while responding within 15 minutes. I also worked as a Data Analyst processing and validating 1,000+ weekly records for financial and operational reporting.

Bookkeeping Support which includes:
- Uploading Bank Transaction
- Bank reconciliation support
- Accounts payable/receivable (basic)
- Expense and bill tracking

Proficient in Google Workspace, Gmail, Google Calendar, Google Meet, Google Sheets, Microsoft Office, Teams, Outlook, Xero, Trello, Notion, Slack, Zoom, and ChatGPT.

Available full-time for US, UK, and AU time zones with fiber internet, backup connectivity, power backup, and a dedicated quiet workspace.

During my studies, I obtained real world experience through internship, school projects, and group
projects. I'm organized, fast to pick things up, and always up for a challenge. I'm excited to put my
abilities to use and develop in a fast-paced work environment because I value open
communication, cooperation, and continuous growth in my professional and personal life

Detail-oriented and fast-learning aspiring Virtual Assistant with experience in contact research, social media management, and content creation. Skilled in organization, communication, and supporting businesses in remote work environments.

Detail-oriented Virtual Assistant with strong experience in customer service, back-office operations, and social media management. Skilled in handling client inquiries via phone, email, and social media; managing schedules and records; and processing requests with accuracy and confidentiality. Brings a proactive, organized, and customer-focused approach supported by experience in corporate, insurance, and events-based environments.

Licensed Professional Teacher | General Virtual Assistant | Executive Virtual Assistant
I am a licensed professional teacher with a passion for growth, learning, and service. Eager to explore opportunities in the virtual assistant world, I bring a strong work ethic, adaptability, and a willingness to take on any task to deliver exceptional results.
Though I may be new to freelancing, I am committed to working hard, learning quickly, and providing the quality service my clients need. I recently completed my General Virtual Assistant training, equipping me with essential skills to support businesses effectively. I am open to further training and development, always striving to expand my expertise and contribute meaningfully.
Let me help you achieve your goals with dedication, enthusiasm, and a can-do attitude!

Dear Sir/Madam;

I am writing to express my interest in the General Virtual Assistant position. With nearly nine years of experience as an Administrative Assistant in the Provincial Government of Bulacan, I bring strong organizational skills, attention to detail, and reliable administrative support that can help streamline your daily operations. I am highly organized, proactive, and able to work independently with minimal supervision. My background in Psychology has also helped me develop strong interpersonal and communication skills, allowing me to interact professionally with clients, management, , social media management, and project coordination, and I am comfortable working in both Filipino and English.

As a General Virtual Assistant, I am confident in my ability to provide dependable support, manage administrative workloads, and adapt quickly to new tools and systems. I am eager to continue learning and to contribute positively to your team’s productivity and success.Thank you for considering my application. I would welcome the opportunity to further discuss how my skills and experience can support your business.

Sincerely,
Joam Rose Binocas

Hi, I’m Kae from the Philippines! A reliable Virtual Assistant skilled in Executive Assistance, Social Media Management, Graphic Design, Admin Support, and Customer Service. I help business owners stay organized, save time, and keep things running smoothly. My background as a Registered Nurse and corporate support professional helped me become organized, detail-oriented, and calm under pressure.

I can help with daily tasks such as email and calendar management, scheduling, travel coordination, inbox organization, data entry, research, customer support, lead generation, documentation, and general admin work. I also have experience creating social media content, scheduling posts, basic branding materials, graphics, presentations, and marketing support.

As an Executive Assistant, I understand the importance of staying ahead of deadlines, managing priorities, and keeping operations smooth for busy clients. I’m comfortable handling confidential information, multitasking, and working independently with minimal supervision.

I value clear communication, consistency, and producing quality work. I learn quickly, adapt easily, and always aim to make things easier for the people I support.

If you’re looking for someone reliable who can assist with operations, creative tasks, and day-to-day business needs, I’d be happy to work with you!

Review all interdisciplinary documentation and provide recommendations, corrections, and final approval to ensure accuracy, completeness, and compliance with clinical and regulatory standards. Conduct comprehensive end-to-end quality assurance of clinic documentation daily, from referral sources through EMR entry. Collaborate closely with the clinical and insurance verification teams to validate payer-specific referral requirements and ensure timely processing. Maintain and update referral forms consistently, providing regular status reports to supervisors.

Demonstrate strong involvement in the patient intake process by supporting accurate data collection, coordination, and documentation. Assist supervisors with additional administrative and operational tasks as needed. Uphold strict confidentiality of patient and prospect information in accordance with privacy regulations. Perform high-volume multitasking with a strong commitment to zero-error standards, particularly in fax indexing and EMR data entry.

Promote a positive team environment by maintaining high morale and a collaborative attitude. Prepare and maintain detailed QA reports, identify documentation trends, and recommend process improvement strategies. Stay up to date with evolving regulations, compliance requirements, and industry standards related to home health and hospice documentation to ensure continuous quality improvement.

In my career, I've been recognized as a Top Agent with a 98% CSAT rating while handling 80–100+ daily interactions across email, phone, and CRM ticketing systems. I bring that same level of care and precision to every task I take on as a VA.

I don't just answer tickets. I help you build a support system that works — from handling day-to-day customer inquiries, to documenting feedback, improving templates, and coordinating with your team so nothing slips through the cracks.

I've worked in fast-paced BPO environments, handled US Retail and Travel Accounts. I'm proficient in Google Workspace, Salesforce, Zendesk, Microsoft 365, and AI tools like ChatGPT and Claude. I can learn new platforms quickly — Klaviyo, HubSpot, or any tool you use won't be a problem.

If you want a reliable, detail-oriented support specialist who treats your customers like people — not case numbers — I'm your person.

What I bring to the table:
• 98% CSAT rating & 95% first-contact resolution rate
• Handled ~100 tickets/day with 99% accuracy on refunds and adjustments
• Reduced support ticket volume by 20% through smarter communication
• Experienced with Zendesk, Salesforce, email and chat support
• Strong English communication — written and verbal

Let's talk.