Nathan

Senior Customer Success Manager / Cust-service and email sup

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Overview

Looking for part-time work (4 hours/day)

at $9.96/hour ($960.00/month)

Associates degree

Last Active

July 9th, 2026 (3 days ago)

Member Since

October 21st, 2017

Profile Description

I am a graduate of Associate in Arts from the University of the Philippines. I am into travelling, fashion, nature, animal rights, environment conservation and developing talents in my current career.
I am currently working as a team manager handing 15 agents. We are supporting a top computer manufacturer company based in US. I have knowledge with Salesforce, Citrix, Adword, MS Office applications, inclined with Social media (Facebook, Twitter, Instagram, etc.) I also handled Chat support using Siebel for chat. I was in hiatus when I went overseas for a project but now I'm back to Upwork to share my skills and to further develop it as we work together in helping your company grow.
Skills:
Data Mining/Research/ScrapingResearchSalesforce usageZendesk usageTeam MentoringCustomer Success AssociateEmail and Chat SupportLevel 2 tech in Windows and Hardware technologyVirtual AssistantShopifyOberloAliExpress

Top Skills

Office and Administration » Translation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
41
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 27
Influence: 47
Steadiness: 15
Compliance: 11
English
C1(Advanced)
Government ID
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