Overwhelmed executives and healthcare professionals lose hours every week managing calendars, inboxes, and operational details that pull them away from higher-value work.
I step in to take that off their plate so they can focus on what actually matters.
WHAT I DO:
-Executive calendar & inbox management (multi-time zone)
-Healthcare operations & Life Care Plan (LCP) coordination
-CRM management & pipeline tracking (law firms, clinics, partnerships)
-Medical records coordination & patient chart preparation
-Travel planning & personal administrative support
-KPI reporting, data tracking & operational support
-SOP creation & workflow optimization
-Research, outreach & cross-team coordination
SOCIAL PROOF:
-Managed 100+ daily interactions with a 95% on-time response rate
-Built SOPs to streamline executive support processes, improving efficiency and consistency
-Delivered four operational efficiency projects, earning recognition for process innovation (Q2 2024)
-Prepared KPI and operational reports using Google Sheets, Athelas, and QuickBooks
TOOLS & CERTIFICATIONS
Google Workspace (Docs, Sheets, Drive) | Microsoft Office | Salesforce | QuickBooks | Athelas | Calendly |ClickUp | Notion | Slack | Zoom | Canva | ChatGPT | Claude AI
HIPAA Compliance Certified
LET'S CONNECT!
Open to full-time or part-time remote Executive Assistant and Operations roles
Message me here or
Experience: 6 months - 1 year
I offer flexible administrative support across various tasks, including email management, research, file organization, and task coordination. I help businesses stay organized and efficient by handling routine operations, allowing clients to focus on growth and strategic priorities.
Experience: 5 - 10 years
I conduct thorough online research and compile accurate, well-organized reports. I present relevant insights that support decision-making and business strategies.
Experience: 6 months - 1 year
I provide high-level administrative support by managing calendars, scheduling meetings, coordinating travel arrangements, and handling confidential communications. I ensure executives stay organized and focused by prioritizing tasks, preparing reports, and streamlining daily operations for maximum productivity and efficiency.
Experience: 5 - 10 years
I ensure accurate and efficient data entry by organizing, updating, and maintaining databases, spreadsheets, and records. I pay close attention to detail to minimize errors, maintain data integrity, and ensure information is easily accessible and well-structured.
Experience: 5 - 10 years
I efficiently manage inboxes and calendars by organizing emails, prioritizing important messages, scheduling meetings, and setting reminders. This ensures timely communication and prevents missed deadlines or appointments.
Experience: 5 - 10 years
I provide professional and responsive support by handling inquiries, resolving concerns, and maintaining clear communication across various channels. I focus on delivering positive customer experiences, building trust, and ensuring client satisfaction and retention.
Experience: 5 - 10 years
I assist with day-to-day office operations, including document preparation, scheduling, file management, and process coordination. I help maintain organized systems and smooth workflows to improve overall productivity and efficiency.
Experience: 5 - 10 years
I analyze existing workflows and identify opportunities to streamline processes or automate repetitive tasks. This helps save time, reduce errors, and increase overall productivity.
Experience: 6 months - 1 year
I coordinate and schedule appointments, meetings, and calls while considering time zones and availability. I ensure smooth booking processes and minimize scheduling conflicts for both clients and teams.
Experience: 5 - 10 years
I organize digital files and documents using structured systems for easy access and retrieval. I ensure all records are properly labeled, stored, and maintained to improve workflow efficiency.
Experience: 6 months - 1 year
I support healthcare providers by managing patient scheduling, handling medical records, and assisting with data entry while maintaining strict confidentiality and HIPAA compliance. I coordinate patient communication, follow-ups, and documentation to ensure smooth clinic operations and a positive patient experience.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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