Dioressa

Customer Support Specialist

mark as hired

Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Associates degree

Last Active

June 18th, 2026 (11 days ago)

Member Since

May 13th, 2026

Profile Description

Customer Support Specialist with 7+ years of experience in e-commerce chat and email support, experienced in both frontline and senior customer service responsibilities. Skilled in high-volume support, order management (orders, refunds, returns, exchanges), and maintaining strong CSAT, KPI, and SLA performance. Proficient in Zendesk, Shopify, NetSuite, and HubSpot in fast-paced remote environments.

Top Skills

Marketing » CRM » Zendesk

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Marketing » CRM » HubSpot CRM

Experience: Less than 6 months

Marketing » CRM » NetSuite CRM

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 6 months - 1 year

Office and Administration » Google Sheets

Experience: Less than 6 months

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”