Ernesto
Customer Support Specialist | 7+ Years BPO | Email , Chat & Phone Expert
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.63/hour ($896.00/month)
Bachelors degree
Last Active
May 24th, 2026 (15 days ago)
Member Since
March 25th, 2026
Profile Description
I am a customer service professional with 7 years of BPO experience, skilled in handling calls,
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Service Specialist with 7 years of BPO experience, skilled in handling email, chat, and phone support. Strong in problem-solving, communication, and resolving customer concerns efficiently. Experienced in maintaining high customer satisfaction, managing multiple tasks, and adapting quickly to new tools and systems.
Customer Support » Technical Support
Experience: 2 - 5 years
Technical Support Specialist with 7 years of BPO experience, specializing in website hosting support. Skilled in troubleshooting server, domain, and website issues, providing email, chat, and phone assistance. Experienced in managing hosting accounts, resolving technical problems efficiently, and ensuring high customer satisfaction. Detail-oriented, adaptable, and proficient with cPanel, WordPress, and other hosting platforms.
Office and Administration » Data Entry
Experience: 5 - 10 years
Accurate and fast entry of customer or business information.
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Managing customer inquiries and support tickets professionally via email.
Customer Support » Chat Support
Experience: 2 - 5 years
Live chat support with quick problem resolution and customer satisfaction focus.
Customer Support » Phone Support
Experience: 5 - 10 years
Handling inbound/outbound calls with professionalism and clear communication.
Office and Administration » Communication
Experience: 5 - 10 years
Clear, professional, and polite communication with customers and team members.
Website Builder » DNS Management
Experience: 1 - 2 years
Experience managing domains, cPanel accounts, and WordPress websites.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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